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Passenger Service Agent
Job in
McAllen, Hidalgo County, Texas, 78501, USA
Listed on 2026-02-28
Listing for:
Airport Terminal Services
Full Time
position Listed on 2026-02-28
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Airport Staff & Aviation Operations -
Transportation
Airport Staff & Aviation Operations
Job Description & How to Apply Below
Provide exceptional customer service at the ticket counter and gate;
Make and assist with reservations, preparation, and issuance of tickets and itineraries, computation of fares, issuance of refunds, baggage checking, and collection of excess baggage charges;
Process lost and found activities and claims for damaged or lost baggage;
Answer inquiries regarding flight schedules, fares, and other questions, providing general travel information;
Coordinate flight movement messages between gate, ground handling team, flight crew, and airport vendors
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