Healthcare Call Center Supervisor - Managed Care
Job in
McAllen, Hidalgo County, Texas, 78501, USA
Listed on 2026-06-03
Listing for:
20 Driscoll Children's Health Plan
Full Time
position Listed on 2026-06-03
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, Call Center / Support, Bilingual
Job Description & How to Apply Below
20 Driscoll Children's Health Plan is seeking a Customer Service Supervisor in McAllen, Texas. This role involves assisting the Customer Service Manager in overseeing Call Center operations and ensuring compliance with contractual requirements.
The ideal candidate has a minimum high school diploma, at least two years of call center experience, and strong communication skills. Responsibilities include supervising CSRs, handling escalated member inquiries, and conducting quality assurance reviews.
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