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Onsite Workforce Analyst — McAllen, TX

Job in McAllen, Hidalgo County, Texas, 78501, USA
Listing for: Teleperformance
Full Time position
Listed on 2026-07-13
Job specializations:
  • Customer Service/HelpDesk
    Call Center / Support, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 42000 - 62000 USD Yearly USD 42000.00 62000.00 YEAR
Job Description & How to Apply Below
Position: Onsite Real-Time Workforce Analyst — McAllen, TX

Teleperformance in McAllen, TX is seeking an on-site Call Center Operations Supervisor to manage day-to-day service levels and agent activity in real time. You will work closely with Supervisors, Operations Managers and Support Center personnel to maintain peak performance.

The position requires 6 months of call center experience, strong communication skills, and the ability to adapt to various shifts. You will collaborate with client teams to ensure smooth operations and adherence to TP

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