Member Experience Specialist II; Inbound Calls
Job in
McAllen, Hidalgo County, Texas, 78501, USA
Listed on 2026-09-06
Listing for:
Rally Credit Union
Full Time
position Listed on 2026-09-06
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bank Customer Service, Call Center / Support, Banking & Finance
Job Description & How to Apply Below
Rally Credit Union at the Northgate Branch in McAllen, TX is seeking an Entry level Member Services Representative. The role focuses on delivering exceptional member experiences via high-volume inbound calls and digital inquiries, resolving issues in real time, and processing transactions with accuracy.
Ideal candidates have a High School Diploma or GED, at least 2 years in customer service (financial experience preferred), and bilingual abilities are a plus.
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