Specialist - Learning Excellence; Temporary

Department: Centers for Learning Excellence

The Learning Excellence Specialist provides assistance and support in the oversight of daily operations for the designated campus. Plans and delivers training for CLE part‑time staff. Assists with recommendations for hire, supervision, scheduling, and evaluation of campus Student Learning Assistants (tutorial staff), Customer Service Clerks, and other part‑time staff. Oversees workshops and content reviews offered by and affiliated with the CLE.

• Provides assistance and support for the day‑to‑day operation of campus CLE.
• Assists with supervision and development of tutorial, and other academic success initiatives designed to enhance learning and to promote the development of independent learners.
• Assists the CLE Campus Coordinator or program manager with recruitment, scheduling, supervision, and evaluation of Student Learning Assistants (tutorial staff), Customer Service Clerks and other part‑time staff at campus CLE.
• Provides educational assistance in specific discipline to improve understanding and comprehension of subject.
• Serves as a Designee for time and attendance records for Student Learning Assistants (tutorial staff) and Customer Service Clerks at campus CLE.
• Markets CLE‑Online services to faculty and students.
• Develops and delivers workshops, presentations, and orientations about CLE programs and services and academic topics.
• Prepares periodic reports of campus CLE activity and student tutoring requests for the Director of CLE and CLE Campus Coordinators.
• Ensures comprehensive and accurate records of services delivered through campus CLE.
• Assists with coordination of organized study groups for students on assigned campuses and maintains attendance records.
• Oversees, develops, schedules and delivers training for CLE Student Learning Assistants (tutorial staff), and Clerks. Maintains updated records on CRLA training datasheets for each part‑time staff member.
• Meets with part‑time staff every semester to review their CRLA level status and ensure that they are in compliance with training requirements.
• Oversees, schedules, and promotes workshops and content reviews for students on assigned campus.
• Access to a remote working site that is safe and free from interruptions, and to equipment and reliable internet connection sufficient to perform job duties remotely as required.
• Addresses student complaints and concerns, notifying CLE Director, CLE Coordinator, Security, and Office of Judicial Affairs, as appropriate.
• Maintains a personal plan for professional development and quality enhancement according to accepted best practices within the field of learning assistance.
• Serves as a Campus Security Authority.
• Participates as directed in required departmental training and meetings.
• Travels throughout the college district as needed.
• Performs other duties as assigned.

• Bachelor's degree required. Bachelor's in English, Reading, Humanities, Education, Communication, Business, or related field preferred.
• At least nine (9) months (one academic year-fall to spring) of experience working with students in learning support (tutoring, supplemental instruction, teaching, online learning, advising/peer mentoring) required.

• Excellent oral, written, presentation, and interpersonal communication skills.
• Strong computer skills with knowledge of Microsoft Office including, but not limited to, Word, Excel, PowerPoint, and Outlook, the Windows environment, and internet research skills.
• Knowledge of gathering data and statistical research and reporting.
• Ability to supervise and train large groups of tutors.
• Ability to work independently…