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Medical Assistant Care Coach Connect Home Visits

Job in McAllen, Hidalgo County, Texas, 78501, USA
Listing for: Optum
Full Time position
Listed on 2026-06-26
Job specializations:
  • Healthcare
    Medical Assistant
Job Description & How to Apply Below

$750 Sign On Bonus for External Candidates

The Medical Assistant (MA) participates in providing patient care at the appropriate skill level. They have a duty to provide a standard of care that meets or exceeds that of a reasonably competent and knowledgeable Medical Assistant. The MA performs duties within their scope of practice delegated by, and under the supervision of, a provider (TX) or physician (FL).

Duties include

Organizes the clinical environment and provides support in patient care situations. Support includes but is not limited to assisting physicians and nursing personnel, including those skills listed under Job Functions below along with various other procedures under the direct supervision and responsibility of a medical provider. The MA assists in identifying patient needs or problems and communicating data to the provider or other members of the clinical team.

The MA delivers quality customer service. Ensures policy and procedures are followed including infection control, privacy and confidentiality. Completes mandatory training.

Primary Responsibilities
  • Performs all duties within the scope of a Medical Assistant's practice. Operates diagnostic equipment (cannot interpret tests), remove staples from superficial wounds, changes wound dressing and obtains cultures, administers non-intravenous medication, performs simple specimen collection via noninvasive techniques and collects blood specimens via venipuncture or via capillary, performs EKGs. Performs quality control checks on equipment. Prepares and sterilizes medical equipment using the autoclave
  • Rooms patients according to policy and procedures, prepares patient for examination
  • Records patient care documentation in the medical record accurately and in a timely manner
  • Coordinates patient care as directed by physicians, company standards and policies
  • Respects patient confidentiality at all times and treats patients with courtesy and respect.
  • Organizes exam and treatment rooms, stocks and cleans rooms and sterilizes instruments
  • Travels with provider to patient homes to support the delivery of Supportive Care services in the community setting
  • Practices standard infection control precautions
  • Telephone and in-person screening limited to intake and gathering of information without requiring the exercise of judgment based on clinical knowledge
  • Supports and follows Standard Delegation of Orders (SDO)
  • Performs all other related duties as assigned
Required Qualifications
  • High school graduate or GED equivalent
  • Current, nationally recognized Medical Assistant certification or the ability to obtain the certification within 180 days of employment. Medical Assistants who are hired prior to receiving their certification are expected to perform at the same level as a "certified" Medical Assistant
  • Current BLS certification for healthcare providers (written exam and in-person assessment) at time of hire or within 30 days of hire
  • Knowledge of medical terminology
  • Proven ability to react calmly and effectively in emergency situations
  • Proven good communication and customer service skills
  • Basic computer literacy required, with intermediate Excel skills
  • Must have reliable transportation for daily travel to various locations as assigned
  • Must have a valid driver’s license within the state of work
  • This position requires Tuberculosis screening as well as proof of immunity to Measles, Mumps, Rubella, Varicella, Tetanus, Diphtheria, and Pertussis through lab confirmation of immunity, documented evidence of vaccination, or a doctor's diagnosis of disease
Preferred Qualifications
  • 1+ years of experience as a Medical Assistant
  • Knowledge of ICD-10 and CPT coding
  • Bilingual
Physical & Mental Requirements
  • Ability to lift, push or pull >35 lbs. with assistance
  • Ability to stand for extended periods of time
  • Ability to use fine motor skills to operate equipment and/or machinery
  • Ability to receive and comprehend instructions verbally and/or in writing

    Ability to use logical reasoning for simple and complex problem solving
  • Occasionally requires exposure to communicable diseases or bodily fluids
  • Ability to discriminate shades of color when reading dipstick
Pay and Benefits

Pay is based on several…

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