Lead Technician, Facility Services, Exterior Services

Position Summary

The Lead Technician, Facility Services, Exterior Services oversees and supports exterior maintenance teams to ensure high‑quality landscaping and facility upkeep. This role involves coordinating work assignments, monitoring performance, and ensuring compliance with safety and company standards. The position requires expertise in horticulture, pest management, and facility maintenance, alongside strong leadership to coach and develop associates. The Lead Technician fosters effective communication with stakeholders, drives continuous improvement, and upholds Walmart’s commitment to operational excellence and integrity in delivering a safe, well‑maintained environment.

The team is dedicated to maintaining facility safety, functionality, and appearance through routine preventive maintenance and timely repairs. They ensure compliance with safety regulations and support continuous improvement efforts. With a focus on clear communication, accountability, and professionalism, the team delivers high‑quality service aligned with operational standards. Their expertise in equipment repair and regulatory adherence sustains efficient and reliable facility performance.

Committed to fostering a safe and well‑maintained environment, the team supports business objectives and stakeholder satisfaction by ensuring smooth facility operations at all times.

• Lead and support teams by coordinating work assignments and sharing resources to meet business priorities.
• Supervise associates by assigning duties, providing feedback, and monitoring performance to ensure quality and compliance.
• Maintain safety and quality standards by ensuring equipment and supplies are functional and available.
• Manage landscaping tasks including planting, pruning, pest control, and garden maintenance using horticultural methods.
• Utilize technology to complete work orders, maintain records, and support documentation.
• Provide expert advice and guidance to associates, fostering continuous improvement and adherence to policies.
• Build strong relationships with stakeholders to identify needs and implement effective facility solutions.

• Proven leadership experience in supervising and developing teams within facility or exterior services environments.
• Strong knowledge of horticulture practices, including landscape management, planting, pruning, and pest control.
• Ability to coordinate and execute work assignments while ensuring compliance with safety and regulatory standards such as OSHA and DOT.
• Skilled in using technology to manage work orders, maintain records, and support operational efficiency.
• Excellent communication and coaching skills to provide feedback, training, and support to associates.
• Commitment to upholding company policies, ethics, and quality standards in all activities.
• Demonstrated problem‑solving abilities and customer service orientation to resolve issues effectively.

• 21 years of age or older.
• Valid, state‑issued driver’s license.
• No convictions for DUI, DWI, OUI, or reckless driving involving alcohol or drugs within the last three years.
• No more than 2 moving violations in the last 3 years, if driving a commercial motor vehicle.
• No serious traffic violations (as defined by Federal Motor Carrier Safety Regulations) in the 3 years, if operating a commercial motor vehicle.
• No preventable accidents (as defined by Federal Motor Carrier Safety Regulations) in the last 3 years, if operating a commercial motor vehicle.
• Successful completion of a DOT physical and medical certification within 90 days of hire.
• As required by section 391.11(b)(2) of the Federal Motor Carrier Safety Regulations, ability to read and speak in the English language.
• 2 years’ experience in the landscaping/gardening industry.

• Associate’s degree in horticulture or related area.
• Certified nursery and/or landscape professional.
• Intermediate level functionality of word processing, spreadsheet, email, and presentation software (e.g., Word, Excel, Outlook, PowerPoint).
• Landscaping/gardening crew leader or supervisor.
• Proficient in speaking and understanding Spanish.
• State/local licensing where required (e.g., Florida, Texas, California).

1200 E JACKSON AVE, MCALLEN, TX , United States of America