Sales Center Manager

Required Qualifications

• 2-4 years of operational experience with retail or wholesale industry.
• Proven leadership, coaching/mentoring and team-oriented mindset along with effective delegation of duties.
• Demonstrated ability to grow sales in a retail environment.
• Experience analyzing and using customer, market or competitor data to make informed decisions.
• Ability to build and maintain positive relationships with customers, vendors and employees.
• Experience leading a team of employees towards achieving company goals.
• Computer literacy with proficiency with MS office applications.
• Capable of working in a fast-paced environment with ability to multi-task on different levels.

• Experience with in the HVAC industry with proficiency in air conditioning, heating and ventilation equipment at the distribution level.
• Experience working with contractors.
• Prior leadership roles with P&L responsibility.
• Proven success in sales, operations, purchasing, and warehouse/inventory management.
• Mechanical or technical background.

• Monitor inventory stock levels and merchandising of showroom.
• Manage inventory to ensure minimal loss throughout the year.
• Recruit, hire, train and develop new associates in compliance with labor laws and company policy.
• Manage workforce including Warehouse, Shipping/Receiving, Delivery, Fleet Drivers, Showroom, Counter Sales and Sales personnel.
• Promote safety awareness ensuring associates are employing safe practices at all times.
• Effectively manage the branch P&L.
• Hold self and others accountable for delivering exceptional customer experience while addressing customer needs and concerns in a timely manner.
• Analyze and measure business trends, while working with local sales personnel and regional leadership to develop strategies for increased store traffic.
• Conduct oneself in a professional and courteous manner in all aspects of interaction with contractors, customers, vendors and employees.
• Coordinate sales center training and company/center events.
• Perform other duties as assigned.
• Hold accountability for all other duties as assigned.

Full-Time

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