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Senior Manager, Member Services & Care Navigation

Job in McAllen, Hidalgo County, Texas, 78501, USA
Listing for: Wider Circle
Full Time position
Listed on 2026-07-16
Job specializations:
  • Management
Salary/Wage Range or Industry Benchmark: 90000 - 115000 USD Yearly USD 90000.00 115000.00 YEAR
Job Description & How to Apply Below

Wider Circle is seeking a Senior Manager of Member Services to lead a large frontline workforce and guide operations end‑to‑end in a value‑based care environment. You will manage real‑time outbound campaigns, optimize performance, and focus on member engagement quality.

The role requires 7+ years of healthcare leadership, hands‑on Five9 experience, and a strong command of data‑driven decision making. Bachelor's degree in a related field is required, with a Master’s preferred.

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Position Requirements
10+ Years work experience
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