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Service Delivery Manager: Lead Teams & Drive Results
Job in
McAllen, Hidalgo County, Texas, 78501, USA
Listed on 2026-08-10
Listing for:
Socket.dev
Full Time
position Listed on 2026-08-10
Job specializations:
-
Management
IT Project Manager, General Management, Healthcare Management, Client Relationship Management
Job Description & How to Apply Below
TTEC is seeking an onsite Service Delivery Manager in McAllen, TX to lead and mentor a team, ensuring excellent customer experiences while meeting client goals. You will coach associates, respond to escalations, and maintain a positive work environment that drives performance.
Reporting to the Director, you will motivate the team to resolve issues, achieve goals, and advance career mobility, while focusing on metrics like customer satisfaction, service levels, and quality outcomes.
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