Trainer, Quality Engineering

Description

Job Purpose:

Ensure training processes are in place and followed to achieve a quality product for the customer. Coordinates the Total Training Plan (Process Manuals & Certification Process). Participates in problem solving related to product quality. Support the organizational needs and values required to achieve Best

• Coordinate and execute training of associates. (45%)
• Develop and provide initial orientation of new or transferred associates, which includes safety Must-Know training.
• Develop and provide Safety Must Knows training.
• Ensure proper training of associates including follow-up
• Owner (develop, maintain and ensure proper use) of Departmental Process Manual(s).
• Create and revise work instructions, procedures and forms.
• Perform random and/or regular specification Layered Process Audits and other audits.
• May perform customer on-demand audits, as necessary.
• Work with team leaders to schedule training certification events.
• Conduct & coordinate mini-trainings initiated thru changes to process
• Conduct RF unit training/maintenance Support Q@S program. (45%)
• Develop/manage employee Certification process.
• Know, gather and understand department Quality metrics.
• Maintain department cross-training matrix.
• Perform root cause analysis on remakes and drive improvement.
• Work with engineering to resolve process or product issues.
• Retrain/work with associates to eliminate errors and remakes.
• Participate in department/group management meetings.
• Able to gather, sort, graph and present Quality data for month end.
• Able to initiate and complete the reject process.
• Able to present Q@S meetings for team leaders and/or associates.
• Audit Control Plans Provide miscellaneous support. (5%)
• Create presentations for miscellaneous meetings.
• May serve as back-up in production capacity.
• Complete other projects, as necessary.
• Able to work with Vendors on quality issues
• Help maintain 6S program in department
• Maintain clean and safe work environment. (5%)
• Follow 6S procedures to maintain work environment in a neat and orderly condition.
• Follow safety policies and procedures.
• Attend regularly-scheduled safety meetings.
• Attend daily huddles and other meetings to ensure smooth flow of communication.
• Work all required overtime

Education and Experience:

• High School diploma or equivalent
• Must be bilingual, English/Spanish (written and spoken)
• Strong communication skills
• Must be able to learn all of the jobs in department
• Must be able to work flexible hours to cover multiple shifts and departments
• Must have good computer skills
• Must be able to prioritize and manage time wisely

• Minimum of 2 years of experience in the department
• Thorough understanding of Quality at the Source
• Ensures quality by:
  • Clearly defining and utilizing processes in daily work
  • Understanding SFW team structure, roles and responsibilities
  • Integrating process methodology into daily work; 5S, 6D, Q@S etc
  • Looking for innovative ways to streamline work processes across the division
  • Able to identify Quality gaps
  • Establishing forums to share best practices
  • Using department and company scorecard and other metrics
  • Measuring own work to plan and reports out at a micro and macro level