Director of Quality

Marmon Food service Technologies, Inc.

As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.

Though you may not know us by name, you’ve most likely enjoyed meals and refreshments supported by our industry-leading brand portfolio. For decades, we’ve designed and manufactured food service equipment for some of the world’s biggest, most recognized consumer brands.

We are driven to innovate with a clear purpose in mind: revolutionizing the future of food service. Guided by our commitment to Doing Things That Matter, Leading at Every Level, and Winning a Better Way, we focus on delivering meaningful impact for our customers, our communities, and each other.

This position reports to the Vice President of Operations – Texas & Mexico for Marmon Food service Technologies and serves as a key member of the Supply Chain / Operations Leadership Team.

The Director of Quality is responsible for providing quality leadership across two production facilities while serving as a visible leader throughout the organization, promoting a culture of quality both internally and in the marketplace. This role also has direct responsibility for the company's Supplier Quality Management processes.

• Serve as a visible leader across the organization, driving the right behaviors and promoting cross-functional alignment while modeling the desired company culture.
• Contribute as a member of the Supply Chain & Operations Leadership Team in developing the organization's strategic vision and operational plans.

• Create and execute the vision to optimize quality performance across all MFT products, manufacturing locations, and third‑party suppliers.
• Develop and execute the MFT Texas & Mexico Quality Strategy aligned with Operations, Engineering, Supply Chain and Commercial objectives.
• Establish annual quality objectives, KPIs and improvement roadmaps that support business growth and operational excellence.
• Develop and maintain company‑wide Total Cost of Quality (CoQ) metrics.
• Drive continuous improvement initiatives that reduce quality costs while improving overall product quality.

• Develop and manage supplier quality processes including:
  • New supplier qualification and assessment
  • Supplier onboarding
  • Supplier quality performance management
  • Launch quality evaluation from supplier PPAP, APQP, control plans and process capability where applicable
• Establish and maintain incoming inspection processes and sampling guidelines.

• Own and maintain the MFT Texas & Mexico Quality Management System (QMS).
• Ensure quality strategy and QMS compliance across both manufacturing locations from Reynosa and McAllen / Pharr.
• Partner with manufacturing leadership and Quality Engineers to identify and close compliance gaps.
• Ensure compliance with ISO standards and other audit requirements included in our QMS.
• Lead successful completion of customer quality audits.

• Lead the organization during production and supplier quality issues.
• Quickly identify root causes and implement corrective actions.
• Serve as the urgent action leader during significant quality events.
• Utilize structured problem‑solving tools ( ie. A3. 8D’s, 5 Why’s, etc)

• Partner with the Commercial organization on customer communications.
• Serve as the technical quality representative during customer interactions.
• Collaborating with…