Cashier, Restaurant​/Food Service

Coordinator, Treat Person, Cashier, Expeditor, Hostess

Since 1940, Dairy Queen® has been one of the world’s best known and loved brands because they have created extraordinary Fan experiences. Lynn Lee Inc. / Fal Co. LLC , as a franchisee of forty-one Dairy Queens and growing, works hard every day to protect and maintain the continued success of the Dairy Queen Brand by treating all team members and fans in a way that creates smiles and loyalty.

We are a performance-driven organization and firmly believe that our employees are the catalyst to the success of the company. With success as the ultimate goal, we strive to create and provide an environment that offers challenging, stimulating and financially rewarding opportunities through a strong performance and values-minded culture.

Sales-Chill Staff is responsible for assembling and presenting completed treat orders, including stocking, cleaning and maintaining all customers areas in a clean, safe, pleasant manner and to all restaurant safety and health code standards.

Additionally, Sales-Hospitality Staff execute all customer service operations, ensuring all prepared products meet the restaurant standards of quality and excellence.

(Based on customer flow, quality, service, cleanliness, and value presentation to customers, a Treat Area Person is representing this restaurant to customers during the entire shift.)

Greet guests as they enter the restaurant or drive thru.

Initiate and complete customer transactions quickly and accurately through the drive thru.

Process customer transactions and maintain an accurate cash drawer throughout shifts.

Assemble and deliver orders to customers quickly and efficiently.

Keep the entire work area clean and sanitary throughout the shift.

Operate and maintain food/drink/treat related equipment and registers properly and safely.

Answer customer questions about product ingredients and preparation; suggest appropriate items to compliment customer orders.

Communicate all significant issues, both positive and negative, with management staff.

Communicate clearly, quickly and politely with co-workers to ensure correct order is served to the customers.

Prepare treat products following restaurant, health and safety standards and procedures quickly and accurately.

Be pleasant and alert to customer needs.

Properly and safely operate and maintain restaurant equipment including related chill equipment while following all health and safety standards.

Work as a “team” member to assure constant and consistent quality, service, cleanliness and value to each customer.

Clean work area, organize and stock needed items. Move various treats, paper and cleaning items from other sections of the building (or outside building) to the immediate work area.

Stocks and executes proper rotation of products.

Completes assigned prep work for stocking and set up of chill/work area.

Control food production process.

Assist with end of day cleaning.

Breaks down and cleans the chill area thoroughly at the end of every day as assigned by a manager or shift leader.

Wash counters, tables, restrooms, trash receptacles, gather trash and remove from dining/service areas to proper receptacle, sweep, mop, stock and other cleaning tasks. Occasionally need to be out of the building (i.e., parking lot, freezer, trash container areas, etc.) for parking lot pick-up, trash removal and other maintenance and cleaning activities.

Informs immediate supervisor promptly of all problems or unusual matters of significance.

Operates chill/work area in accordance with established PRIDE standards, policies and procedures.

Responsible for a quick, accurate and safe treat production process.

Assists in the success of the restaurant by ensuring guest satisfaction through adhering to company standards for quality, value, service and cleanliness.

Maintains a positive working relationship with all restaurant employees to foster and promote a cooperative and pleasant working climate.

Performs other duties and responsibilities as requested by management staff or shift leaders.

Work in and out of different temperature ranges.

Stand for long periods of time.

Li…