Automotive HVAC Technician

Job Description

The Service Technician reports to the Director of Service, and is responsible for performing a range of HVACR jobs for commercial and residential customers.

• Job-related contact can occur with virtually all demographic groups, with the majority of the contacts being service customers, other technicians, the Service Manager, Dispatcher, and the Parts Runners.
• Perform routine HVACR service activities without direct oversight or on-site assistance.
• Assist the Senior Service Technician(s) in training other employees on service-related subjects, including call-back prevention and equipment protocols.
• Conduct point-of-work sales of IAQ services, unit components, unit replacements, add-on units, and residential service contracts.
• Develop lead referrals for the sales staff.
• Perform related duties as directed by the Service Manager.
• Perform customer-based activities requiring decisiveness, tactfulness, dependability, initiative, and effective communication with all customer groups.

• High school graduate and graduate of a post‑secondary HVACR program of instruction or 3–5 years field experience.
• One to three or more years of successful experience, either as a commercial service or installation technician.
• Good verbal and reading skills, including the ability to read and apply manufacturers' instructions and to clearly communicate with residential and commercial customers, suppliers, and other employees.
• Physical ability to perform all duties noted above under the conditions, circumstances, and extreme weather conditions found in South Texas.
• Interest and initiative in maintaining and advancing his or her HVACR skills through a combination of self-study, company training, manufacturers' workshops, and other professional development activities.
• Current Texas) operator's license and the ability to operate all vehicles in the corporate fleet within 30 days of initial employment. Incumbent must be insurable by current insurance carrier.
• Ability to work under pressures of time, a non-standard schedule, weather, customer needs, and backlog constraints.

• Paid Training
• Careers Advancement Opportunities
• Flexible Scheduling
• Competitive Compensation
• Year‑Round Work
• Spiffs, Rewards, & Employee Contests
• Company parties
• Employee discounts
• Opportunity for advancement
• Training & Development