Receiving & Shipping Dispatcher

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Full Time Employee Reveam Inc-TX, McAllen, TX, US

3 days ago Requisition

Description (objectives of the position):

The Receiving & Shipping dispatcher coordinates all inbound and outbound produce shipments within a fast-paced warehouse environment. This position is responsible for scheduling deliveries, dispatching trucks, verifying shipping and receiving documentation, communication with carriers and warehouse personnel, and ensuring accurate movement while maintaining cold-chain and food safety standards.

Duties and Responsibilities

Receiving Dispatcher Responsibilities:

• Schedule inbound produce deliveries and receiving appointments
• Coordinate unloading of inbound trucks
• Verify Bills of Lading (BOL), manifests, packing lists, and purchase orders
• Enter receiving data into warehouse management systems (WMS)
• Communicate with growers, suppliers, drivers, and warehouse staff
• Assign dock doors and coordinate unloading priorities
• Monitor cold storage and product rotation procedures (FIFO Review emails at the beginning of each shift to identify pending inbound loads, with special attention to loads received or left pending from the previous night.
• Prepare and organize all documentation required for daily receiving and shipping activities, including receiving reports, temporary employee check-in sheets, and daily activity logs.
• Enter and update Shipping Identification Numbers (SIDs) on the pre-receiving list, particularly for papaya shipments and other designated commodities.
• Greet and assist incoming drivers, ensuring all drivers properly sign in and provide complete and accurate information, including date, arrival time, customer name, destination, purchase order (PO) numbers, and other required shipment details.
• Verify that inbound shipments match the information listed on the Bill of Lading (BOL) and other supporting documentation.
• Communicate with Customer Service Representatives (CSRs) to investigate and resolve any discrepancies between received loads and shipping documentation.
• Coordinate dock assignments and direct drivers to the appropriate receiving doors to ensure efficient unloading operations.
• Obtain required approvals and signatures on receiving documentation, including signatures from the Logistics Lead and Inbound Dock Supervisor on receiving reports and Bills of Lading.
• Update receiving documents with Shipping Identification Numbers (SIDs), destination information, purchase order numbers, and other required shipment details.
• Return signed and completed paperwork to drivers and authorize their release from the receiving dock once all receiving requirements have been completed.
• Process receiving notifications by scanning and electronically filing all receiving documents in designated SharePoint folders according to company document control procedures.
• Communicate receiving confirmations to Customer Service Representatives by email, including scanned supporting documentation, pallet counts by customer, Shipping Identification Numbers (SIDs), and shipment status updates.
• Maintain accurate records of all inbound shipments and ensure timely communication among Operations, Logistics, Customer Service, and warehouse personnel.
• Support compliance with company policies, customer requirements, and food safety, quality, and traceability standards throughout the receiving process

Shipping Dispatcher Responsibilities:

• Coordinate outbound shipment schedules and dispatch trucks
• Prepare shipping documents, BOLs, labels, and manifests
• Verify orders are correctly staged and loaded
• Communicate load details and pickup times with carriers and customers
• Track shipment departures and delivery updates
• Ensure outbound loads meet customer specifications and temperature requirements
• Resolve shipping discrepancies and delays
• Maintain accurate shipment logs and inventory records
• Inform Food Safety once dock door is assigned to perform truck inspections.
• Contact the truck driver if the truck inspection does not meet the requirements to address the situation.
• En…