SMRMC PRN -ED Patient Access Representative

Overview

Job Summary:

Performs clerical and receptionist duties at the Patient Access desk, greets visitors and patients, assists staff in coordinating and communicating information required for admittance, dismissal, and insurance billing, under the supervision of the Patient Access Manager. Demonstrates the ability to work with people from diverse social-economic backgrounds to guide patients through the admissions process, and adapt to a rapidly changing environment.

Completes the registration using the EHR system and ensures documentation is saved appropriately in the electronic medical record. Explains the Admission Authorization and obtains patient signatures for treatment and billing purposes. Copies, scans, sorts, and files all admission documentation in designated areas. Responsible for insurance verification and documentation of pre-certification requirements.

• Greet visitors and patients at the Patient Access desk.
• Assist staff in coordinating and communicating information required for admittance, dismissal, and insurance billing.
• Complete registration using the EHR system and ensure documentation is saved in the electronic medical record.
• Explain Admission Authorization and obtain patient signatures for treatment and billing purposes.
• Copy, scan, sort, and file all admission documentation in designated areas.
• Verify insurance and document pre-certification requirements.
• Work with people from diverse social-economic backgrounds and adapt to a rapidly changing environment.