File Coordinator

Benefits

• 401(k)
• Dental insurance
• Opportunity for advancement
• 401(k) matching
• Health insurance
• Training & development
• Vision insurance

• Competitive compensation
• Superior benefits
• Career progression
• Professional development

SERVPRO of Henry, Spalding and Butts Counties is hiring a Job File Coordinator.

The Job File Coordinator will work as a liaison for the customer to identify project requirements and specifications as well as administer and organize projects and support teammates. If you are self‑motivated, organized and have outstanding customer service skills, you could thrive in this environment!

• Intake and entry of claims into Company Specific Software
• Responsible for clear and efficient project communication with customers, adjusters and Production Managers
• Daily project(s) oversight to include monitoring status, audit, and work‑in‑progress
• Create estimates using estimating software, Xactimate Experience a PLUS
• Review and validate job site documentation and insurance specific requirements
• Work closely with Project Managers to ensure thorough and accurate project documentation from beginning to end
• Collaborate and assist with other departments, as needed

• High school diploma/GED
• At least 3 years of customer service and/or office‑related experience
• Ability to multitask and to remain detail orientated
• Must be knowledgeable in Outlook and Microsoft software suite

This is a sedentary role in a fast‑paced office environment. Ability to successfully complete a background check and drug screening subject to applicable law.