Medical Practice Manager

At Aylo Health, we work together to enrich the health and well-being of every life we touch. Our mission is to make quality healthcare simple and convenient. Because healthy people can do amazing things!

We offer a work environment that values the creation of lifelong relationships, while also providing opportunities for growth and career development. We strive to care for each other with the same passion with which we care for our patients. Aylo Health offers competitive pay to team members who provide high-quality care, while delivering an exceptional patient experience.

Oversees daily operations of a primary care office to ensure that the office is running smoothly and as cost effectively as possible. Understands and upholds the practice philosophy of health care and integrates this philosophy into daily functions. Provides information and assistance to internal and external customers.

• Management
  • Lead team members and promote Aylo Health’s mission, values, and goals.
  • Implement and ensure quality measures, compliance, and practice policies are being met.
  • Supervise, assign, and direct activities of team members based on trends and opportunities identified by reviewing reports, direct observations, and feedback.
  • Communicate effectively both verbally and written with all team members, patients, and vendors.
• Patient Experience
  • Lead Aylo patient experience culture; demonstrate empathy and concern for our patients.
  • Answer internal and external customer/patient inquiries, and handle patient relations issues in accordance with practice policies and procedures.
  • Identify and address patient/team member concerns in a timely manner.
  • Provide team members with personalized patient experience feedback and coaching.
• Team Building/Staff Development
  • Interview, hire and on-board new team members; conduct and/or coordinate new team member orientation training.
  • Oversee continued development of existing team members and required trainings.
  • Conduct performance evaluations for all assigned personnel.
  • Coach and execute counseling discussions with all assigned personnel.
• Operations
  • Manage staffing/team member schedules to meet patient demand.
  • Monitor patient appointment schedules, wait times, and process of treating patients in a timely fashion; review EMR for errors and omissions to ensure efficiency and identify opportunities for improvement.
  • Monitor, adjust, and approve team member time records.
  • Report any technical, mechanical, or electrical issues as well