Director- Maintenance; Automation and Facilities- NA

Director
- Maintenance (Automation and Facilities)- NA

The Director of Maintenance & Facilities is responsible for leading the strategic and operational execution of maintenance, facilities management, and automation reliability across all North America Distribution Centers (DCs). This leader partners cross-functionally with Operations, Engineering, Supply Chain, and external vendors.

MAJOR DUTIES AND RESPONSIBILITIES

• Maintenance & Reliability Strategy
• Develop and deploy a North America-wide maintenance strategy aligned with operational and business goals.
• Lead uptime optimization initiatives for critical material handling systems (conveyors, sorters, robotics0
• Facilities Management
• Oversee facility infrastructure including HVAC, electrical, plumbing, fire protection, cleaning, janitorial and building systems.
• Manage vendor contracts and service-level agreements (SLAs) for facilities services.
• Automation & Technology Leadership
• Ensure reliability and performance of warehouse automation systems and control systems
• Partner with Engineering and IT to deploy new automation technologies and upgrades.
• Drive adoption of digital tools such as CMMS, IoT monitoring, predictive analytics, and AI-based maintenance systems.
• Lead capital planning, budgeting, and execution for maintenance, spare parts management, facility upgrades, and automation projects.
• Apply Lean, Six Sigma, and Kaizen methodologies to drive continuous improvement.
• Build and lead a high-performing regional maintenance organization (regional managers, site leaders, technicians).
• Define and track key KPIs: equipment uptime, MTBF, MTTR, maintenance cost per unit, schedule compliance.
• Drive performance reviews and corrective action plans for underperforming sites.

BASIC QUALIFICATIONS

• Bachelor’s degree in Engineering (Mechanical, Electrical, Industrial)
• 10+ years of experience and leadership in maintenance, facilities, manufacturing, or logistics environments.
• Strong experience with automated material handling systems
• Willingness to travel across North America (~10–25%)

PREFERRED QUALIFICATIONS

• Master’s degree (MBA or Engineering)
• Certification in Lean Six Sigma
• Experience leading large-scale capital projects ($5M+).
• Familiarity with WMS/WCS systems and integration.

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.

Native Americans in the US receive preference in accordance with Tribal Law.