Branch Manager - Restoration Mitigation

Branch Manager – Restoration Mitigation in McDonough, GA

A growing restoration company is looking for an experienced Branch Manager to lead water, mold, and emergency mitigation operations throughout Georgia.

Requirements:

• 3+ years of restoration mitigation experience with leadership, management, or operational responsibility
• Strong knowledge of water damage mitigation, structural drying, mold remediation, and restoration best practices
• Experience leading mitigation technicians, Project Managers, or restoration field teams
• Strong understanding of project scheduling, staffing, production, job costing, and operational performance
• Ability to monitor project profitability, labor utilization, job costs, and key performance metrics
• Experience managing multiple active restoration projects simultaneously
• Strong understanding of restoration documentation and insurance-driven property claims
• Excellent leadership, communication, organization, problem-solving, and customer service skills
• Ability to build accountability, coach employees, and develop high-performing teams
• Strong commitment to safety, quality, customer service, and operational excellence
• Valid driver's license and ability to travel locally as needed

Preferred:

• IICRC certifications, including WRT, ASD, AMRT, or related credentials
• Xactimate proficiency
• Experience with Symbility/Cotality or other restoration estimating platforms
• Experience managing both residential and commercial mitigation losses
• Large-loss or CAT restoration experience
• Experience working directly with insurance adjusters, carriers, and Third-Party Administrators (TPAs)
• Experience managing branch-level P&L, budgets, revenue, and profitability
• Experience helping grow or scale a mitigation operation
• Business development or referral-partner relationship experience

Responsibilities:

• Lead and oversee water, mold, emergency response, and mitigation operations
• Manage project scheduling, staffing, production, equipment, and field resources
• Provide leadership, coaching, development, and accountability for mitigation technicians, Project Managers, and other team members
• Monitor active projects to ensure work is completed safely, efficiently, on time, and according to established quality standards
• Monitor branch performance, project profitability, job costs, labor utilization, and operational KPIs
• Review scopes, estimates, documentation, and project files for accuracy and completeness
• Ensure mitigation documentation meets company, carrier, TPA, and industry requirements
• Coordinate with estimating, reconstruction, contents, business development, and leadership teams to ensure smooth project transitions
• Develop and maintain strong relationships with property owners, commercial clients, insurance professionals, and referral partners
• Identify opportunities to improve operational efficiency, production capacity, profitability, and customer satisfaction
• Ensure compliance with IICRC standards, OSHA requirements, safety procedures, and company policies
• Assist with recruiting, training, and developing team members as the operation grows
• Support emergency response efforts and after-hours operations when necessary
• Contribute to branch growth, strategic planning, and long-term operational goals

Compensation, Benefits & Perks:

• Competitive base salary: $85,000 - $115,000 (depending on experience)
• Performance-based bonus/incentive opportunities
• Medical, dental, and vision insurance
• 401(k) with employer match
• Paid time off and paid holidays
• Company vehicle or vehicle allowance
• Company-provided phone, laptop, and technology
• Training, certifications, and professional development opportunities
• Long-term advancement opportunities within a growing organization

This is an excellent opportunity for an experienced restoration leader who wants to take ownership of mitigation operations, develop a strong team, and play a meaningful role in the continued growth of an organization.