Account Executive

Description

Are you interested in working for a company that fosters growth opportunities, community involvement and a team oriented atmosphere? Clark Dietrich fosters a work-life balance and offers competitive compensation and benefits. Join a team that is STRONGER THAN STEEL℠, by applying to become an Account Executive at our [Position Location] location.

• Works with the sales manager to meet or exceed company metrics.
  • Total Margin dollars
  • Total volume by major product category and region
  • Daily CWT by product group
  • Average stop weight and average truck weight
  • Total returns and allowances
  • Prospecting -- Dormant Accounts, New Locations
  • CRM engagement
• Customer Contact for Order Management
  • Builds and maintains customer relationships
  • Organizes and Manages production cycle -- Order entry to shipment
  • Maintains pricing and product accuracy through order process
  • Communicates with all facets of the team:
    Territory Managers, Sales Manager, Operations, Traffic, and Credit
  • Works with Traffic Department for all logistics of customer shipments including routing, stops, etc...
  • Main contact for all customer inquiries during order process
• Customer Contact for Quote Management
  • Enters quotes for customers:
    Price Agreement / Quote
  • Communicates with Territory Managers and Sales Manager on Quote Management
  • Tracks and provides follow-up on quotes and price agreements
• Customer Interaction
  • Create call rotation for customer base
  • Daily and weekly communication with Territory Manager and Sales Manager
  • Log key situations and conversations in CRM Program
• Other Responsibilities
  • Daily Shipping Meetings
  • Attend sales meetings and presentations
  • Provide account coverage when necessary
  • Learn Clark Dietrich products and services through provided training and individual research
  • Provide data and participate in Account Reviews for assigned markets
  • Maintain and update Customer Contact information
  • Achieve goals and objectives set forth by Sales Manager
  • Resolve sales adjustments (credits) coordinate returns / pick-ups, log necessary incidents utilizing CRM system
  • Limited travel to assigned territory

• Strong communication, customer service, and organizational skills
• Detail orientated
• Able to work in a team environment
• Excellent Microsoft Office Skills
• Strong interest in continuous improvement
• Ability to work with offsite locations to resolve problems
• Strong work ethic

• Bachelor's degree preferred
• The military equivalent will be recognized in lieu of education and/or experience

• Ability to analyze complex issues.

• Full benefits package (Medical, Dental, Vision, Flexible Spending Accounts and Life Insurance)
• 401(k) with company match
• Monthly Incentive
• Paid Time Off
• Tuition Reimbursement
• Professional Certification Reimbursement Program
• Community Service Day