Warehouse Supervisor; Fulfillment

What You'll Be Doing

• Lead and support Fulfillment Team Leads and Associates, providing coaching, guidance, and performance feedback.
• Oversee day-to-day fulfillment operations, including picking, packing, staging, shipping, and receiving.
• Manage and monitor customer orders across multiple platforms such as People Vox, Ship Rush, Rithum, and Amazon to ensure accuracy and timely processing.
• Prioritize workflows and staffing based on order volume to meet or exceed fulfillment performance goals.
• Troubleshoot and resolve order issues, inventory discrepancies, and damaged goods.
• Review and analyze productivity, accuracy, and operational performance reports.
• Partner with inventory, warehouse supervisors, and other departments to support smooth operations.
• Enforce safety procedures, warehouse organization standards (5S), and proper equipment use.
• Support cross-training efforts and assist in other warehouse areas as business needs require.
• Identify opportunities for process improvements to increase efficiency and reduce errors.
• Perform assigned warehouse duties while remaining flexible to cross-train and assist in other areas based on business needs.

• High school diploma or GED required.
• At least two (2) years of warehouse experience.
• Forklift certified or willing to become certified within 60 days of hire.
• Comfortable using computers and internet-based systems; proficiency with Google Workspace (Gmail, Sheets, Docs) preferred.
• Strong communication skills with the ability to follow written and verbal instructions.
• Proven ability to lead, delegate, and work effectively with a team.
• Excellent attention to detail and a strong sense of accountability.
• Reliable, punctual, and dependable.
• Ability to lift up to 50 pounds and perform physical tasks such as standing, walking, bending, and reaching throughout the shift.
• Flexible and adaptable to changing priorities, schedules, and business needs.
• Experience with a Warehouse Management System (WMS) is a plus.

• $20 - $25/hr

• Day shift - availability to work varied scheduled shifts within the hours of 7:00am to 5:00pm.
• BW Retail Solutions – McDonough, GA

• 100% Employer Paid Medical Insurance, Dental, Short-Term Disability, and Life Insurance.
• Additional Voluntary Benefits Offered:
  Vision, Long-Term Disability and Additional Life Insurance.
• 401(k) with 100% Employer match up to 3% employee contribution + 50% Employer match up to an additional 2% of employee contribution
• Long-term opportunity in a growing, family-oriented company, and paths for advancement as skills grow.
• Excellent pay and competitive benefits. Employee events are hosted throughout the year - from lunches to team-building events to golf outings to the annual company holiday party.
• Work in an environment that promotes continuous learning and development.
• Tuition Reimbursement, Employee Referral Bonus, Employee Discounts, Employee Assistance Program.
• Employer Provided Asset Health Wellness Program activities offered to earn HSA Contributions & prizes.
• Competitive paid time off package plus 6 annual paid holidays.

BW Retail Solutions is a trusted leader in end-to-end eCommerce retail brand management. Founded in 2017, we combine time-tested values with modern innovations to adapt to an ever-changing consumer landscape. We now manage over one million transactions per year by retailing the top brands in the outdoor power equipment and powersports industries. Through innovation and a customer-centric approach, we continue to elevate the e-commerce shopping experience for new and loyal customers alike.

At BW Retail Solutions, we are proud of our strong culture that is built on collaboration, integrity, and adaptability. As we grow, so does our commitment to creating a workplace where people are empowered to learn, contribute, and thrive. Visit our website to find out more at  BW Retail Life: BW Retail Life We are an equal opportunity employer and will not unlawfully discriminate on the basis of race, color, sex, national origin, age, religion, marital or veteran status, the presence of a medical condition or handicap, height, weight, arrest record or any other protected status in the hiring, payment, discipline, or promotion of employees.