Administrative Assistant, ACT

The Administrative Assistant provides administrative support to the ACT Team(s) as assigned. This may include filing, scheduling, tracking deadlines, and interfacing with members and providers.

• Assists the Program Director, Team Leaders, Office Manager and/or designated supervisor with the day‑to‑day administrative operations of the team.
• Provides clerical support to the program staff as directed, such as making updates in Smart Care, answering phone calls, filing, creating member budgets, and tracking deadlines.
• Creates systems in conjunction with the Team Leader to manage team logistics and important to dos.
• Provides accurate and timely information to supervisors on all topics and issues related to the operations of the team.
• Schedules member appointments as needed and interfaces with the pharmacy.
• Completes assigned paperwork and reporting in a timely manner.
• Completes tasks related to the care coordination needs of the members in support of the team.
• Maintains respect and a trauma informed perspective in all interactions with members and communications about members with other providers.
• Other duties as assigned.
• Schedule: 24 hours per week, flexible to schedule within Monday
  - Friday 8:30am-5:00pm timeframe

• May be required to maintain confidential files including electronic records according to agency policy. All Thresholds records are to be maintained in such a fashion as to prevent unauthorized access as well as to reasonably protect them from fire, water damage or other hazards. Electronic records will be backed‑up in accord with agency guidelines.
• May be required to coordinate and negotiate inter‑departmental activities or requests such as grant proposal preparation, internal and external audits, conference room scheduling, etc.
• May be required to provide back‑up to the receptionist.
• May be required to sort, coordinate and distribute in‑coming inter‑departmental mail, faxes, and external mail (e.g., Fed Ex, US mail, UPS, etc.).

• High School diploma or GED is required.
• Associates Degree is preferred.

• Must have knowledge of secretarial, office administrative procedures, and knowledge of use and operation of standard office equipment, at a level generally acquired through 3+ years related experience.
• Ability to type 35-45 words per minute.
• Ability to use a computer including familiarity with the Internet and email.
• Familiarity with Excel spreadsheets.
• Competitive pay
  - Salary Range: $21.00 - $25.00 per hour
  • Based on education and experience
• Paid time off available.
• 403(b) retirement plan with 3% employer match.
• Robust employee assistance program (EAP).

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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