Lending Relations Specialist - Northern

The Senior Lending Relations Specialist is responsible for maintaining and growing business relationships with our participating dealerships, contractors and merchants. This position services our products through close working relationships with the Credit Union's network of dealerships, contractors and merchants. The Lending Relations Specialist markets and promotes Credit Union programs, products and services through regular visits with dealerships, contractors, and merchants with the goal of increasing the indirect lending portfolio.

Work Arrangement: This position is able to work hybrid. The position requires travel throughout the Northern Illinois/Southern Wisconsin to meet with dealer merchant and contractor partners. Typical schedule includes 4 days traveling throughout the area.

Region Includes: Northern Illinois / Southern Wisconsin (near the border)

Department

Hours:

Monday - Friday 8:30am - 5:00pm CT, however hours may vary based on travel and planned touchpoints with partners. An expected schedule will be discussed throughout interview process.

An offer of employment with MSU Federal Credit Union and affiliates is contingent upon the agreed work arrangement (onsite/hybrid/remote) and work location. MSU Federal Credit Union may or may not be able to accommodate temporary or permanent changes to work arrangements or allow employment outside the city and/or state of residency in which the new hire resides at the time of offered employment.

• Hourly Range:
  Senior Level - $33.00 - $41.00+/hour, depending on experience
• Company car (AWD SUV) and fuel card provided
• 100% Company-Paid Health, Dental, Vision, Life, and Long-Term Disability Premiums
• Up to 26 days of PTO within your first year, as well as Volunteer Time Off & 11 Paid Holidays
• 401(k) with a company match
• Tuition Reimbursement
• Up to 12 Weeks of Paid Parental Leave
• Learn more about our benefits here

• Serve as the primary communications link between our dealer partners and MSU Federal Credit Union, by identifying and communicating dealership needs, market conditions, competitor trends/programs and reviews findings with Management.
• Identify potential new partners, conduct appropriate research of potential new partners, and approach new potential partners to market and promote Credit Union indirect lending
• Communicate, market, and promote the products and services of the Credit Union to dealerships both in writing and orally in a manner that promotes goodwill and efficient services.
• Develop and execute long and short-term marketing plans, in consultation with Management, in order to achieve credit union goals and objectives for auto lending.
• Ensure that the development of the indirect lending program is consistent with overall Credit Union operations and strategic direction of the Credit Union.
• Visit our current dealer partners regularly to market and promote the Credit Union's indirect lending program.
• Identify additional areas of opportunity or growth for the Credit Union (market, industry, product, service, etc.)
• Trains dealership personnel on Credit Union's policies and procedures.
• Develop and implement training for new Lending Relations Specialists
• Support, maintain and grows business relationships with our dealer partners, appropriate managers, salespersons and support people.
• Prepare activity reports on a weekly basis for Management.
• Create, prepare and give presentations to all indirect partners
• Communicate with dealers regarding look to book, approves, declines and overall performance.
• Understand the Credit Union's policies and procedures to ensure compliance and accountability for managing operational risks. Adhere to established internal controls and procedures to safeguard assets, prevent fraud, and maintain the integrity of credit union operations.

• High school diploma or GED
• Previous sales experience required
• Must have a valid driver's license with a good driving record
• Completed or pursuing completion of an approved course on developing leadership or sales skills development

• Core Competencies that must be demonstrated by all Credit Union employees include Communicate, Navigate Change & Evolve, Solve Problems & Make Decisions, Plan, Prioritize, and Achieve, and Collaborate.
• Functional
  
  Competencies:
  • Sales - Develop and implement effective business-based sales strategies and negotiation skills to achieve sales targets and expand the credit union's market presence with merchants
  • Time Management - Manages time and resources to ensure that work is completed efficiently.
  • Initiative - Takes proactive and prompt action to accomplish work goals. Takes action to achieve results beyond requirements.
  • Conflict Resolution - Works effectively through an antagonistic situation to minimize relationship damage and promote shared goals. Uses appropriate interpersonal methods to reduce tension or conflict and facilitate agreement.
  • Knowledge Sharing - Uses formal, informal, and systematic methods to…