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HelpDesk/Support Customer Service Rep Technical Support

Hybrid Customer Ops & Support Specialist

Job in McHenry, McHenry County, Illinois, 60050, USA
Listing for: Follett Content Solutions
Full Time position
Listed on 2026-04-23
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep, Technical Support
Salary/Wage Range or Industry Benchmark: 21 - 23 USD Hourly USD 21.00 23.00 HOUR
Job Description & How to Apply Below
A leading educational resource provider is hiring a Dedicated Customer Service Ops Rep in McHenry, IL. The position involves providing excellent customer experiences, managing order life cycles, and collaborating with internal teams. Candidates should have 3-5 years of experience in customer service, a high school diploma, and proficiency with CRM systems and Microsoft Office. This full-time role offers a salary of $21.00 - $23.00 per hour, with an onsite hybrid schedule requiring in-office work on select days.
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