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Customer Success Mgr./ CSM HelpDesk/Support Customer Service Rep Technical Support

Hybrid Customer Ops Specialist - Onboarding & Support

Job in McHenry, McHenry County, Illinois, 60050, USA
Listing for: Follett Book Fairs
Full Time position
Listed on 2026-06-05
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, HelpDesk/Support, Customer Service Rep, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A leading educational services provider is looking for a Dedicated Customer Service Ops Rep to provide excellent customer support in a full-time position based in McHenry, IL. The role involves managing customer accounts, order management, and collaborating with internal teams to enhance customer experience. Ideal candidates will have 3-5 years of relevant experience and strong skills in attention to detail, organization, communication, and CRM systems.

A hybrid work schedule is offered.
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