Clinical Partnership Coordinator

Description

The Clinical Partnership Coordinator is a field-based position that combines clinical support with facility relationship management to help deliver exceptional specialty care throughout Skilled Nursing and Long-Term Care communities. Reporting to Business Development and working in partnership with Clinical Operations, this role serves as the face of Alteas Health within assigned facilities. The Clinical Partnership Coordinator supports the success of Alteas Health's PRIME and Principal Care Management (PCM) programs by conducting spirometry testing, coordinating eligible patient enrollments, maintaining strong facility partnerships, and ensuring operational excellence through consistent communication and follow-through.

This position is ideal for a healthcare professional who enjoys working independently, building lasting relationships, and making a meaningful impact on both patient outcomes and client satisfaction throughout Chicagoland and Rockford Illinois while periodically supporting the Milwaukee and Kenosha Wisconsin market.

• Conduct spirometry testing in accordance with company protocols, provider orders, and quality standards.
• Prepare patients for spirometry testing while ensuring accurate testing conditions and quality results.
• Support the success of Alteas Health's PRIME program through routine clinical program coordination and facility engagement.
• Identify eligible patients and coordinate Principal Care Management (PCM) enrollments.
• Educate patients and facility staff regarding PRIME and PCM services and program expectations.
• Coordinate PRIME clinic schedules with providers and facility staff to maximize participation and operational efficiency.
• Maintain accurate documentation of spirometry testing, PCM enrollments, facility visits, and clinical program activities.
• Serve as the primary operational representative of Alteas Health within assigned partner facilities.
• Develop strong working relationships with Administrators, Directors of Nursing, providers, Social Services, Therapy departments, and facility leadership.
• Participate in QAPI meetings, implementation activities, and other client-facing operational meetings.
• Track operational concerns, communicate updates, and ensure timely issue resolution through completion.
• Collaborate with Business Development, Clinical Operations, providers, and internal departments to deliver an exceptional client experience.
• Support additional organizational initiatives and special projects as assigned.

Required Qualifications

• High School Diploma or equivalent.
• Current Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), or Medical Assistant (MA) certification.
• Current BLS certification or ability to obtain within company-established time frames.
• Minimum two (2) years of Medical Assistant, clinical support, or comparable healthcare experience.
• Valid driver's license, reliable transportation, and the ability to travel daily throughout Illinois, with routine monthly travel to the Wisconsin market.
• Strong organizational, communication, and relationship-building skills.

Preferred Qualifications

• Spirometry testing experience.
• Pulmonology, Cardiology, or Internal Medicine experience.
• Experience with Principal Care Management (PCM), Chronic Care Management (CCM), or other value-based care programs.
• Experience participating in QAPI or quality improvement initiatives

At Alteas Health, we believe exceptional patient care starts with exceptional people. We are building a team of professionals who are passionate about improving patient outcomes, supporting one another, and delivering an unmatched experience to the facilities and communities we serve. As our organization continues to grow, we remain committed to investing in our people through mentorship, professional development, meaningful work, and opportunities for career advancement.

You'll work alongside experienced clinical and operational leaders in a collaborative environment where your contributions are valued and your success matters.

If you're looking for a career where you can make a meaningful impact while growing with an innovative and expanding healthcare organization, we'd love to hear from you.

• Competitive compensation based on experience and qualifications
• Medical, Dental, and Vision Insurance
• Employer-Paid Life Insurance
• Voluntary Supplemental Insurance Options
• 401(k) Retirement Savings Plan
• Paid Time Off and Paid Holidays
• Continuing Education and Professional Development Opportunities
• Mileage reimbursement for approved business travel
• Opportunity to contribute to the growth of a leading multi-state healthcare organization

Compensation is determined based on experience, education, certifications, demonstrated competencies, geographic location, market conditions, organizational needs, internal equity, and other relevant business considerations.

This position is 75-100%…