Manager, Medical Affairs Operations

** Medical Affairs Operations Manager
**** Medela LLC
**** McHenry, IL
**** Salary starting at $130K
**** Maternal & Infant Health | Global Programs | Medical Education | Real-World Evidence
** At Medela, we are passionate about advancing maternal and infant health through evidence-based innovation, education, and healthcare partnerships. We are seeking a
** highly experienced Medical Affairs professional
** who is collaborative and operationally driven to be our
** Medical Affairs Operations Manager.
** This person will lead the execution of global Medical Affairs programs, educational initiatives, and real-world evidence activities supporting healthcare professionals and customers worldwide.

This role is a critical connector across Medical Affairs, Clinical, Sales, Marketing, and external healthcare partners to ensure successful delivery of scientific and educational programs that improve outcomes in maternity and neonatal care.
** What You’ll Do
**** Lead Global Medical Affairs Operations
*** Manage the operational execution of global Medical Affairs programs, pilot initiatives, feasibility studies, and healthcare education programs
* Oversee timelines, budgets, KPIs, reporting, tools, and stakeholder communications across multiple initiatives
* Coordinate customer cohorts participating in education and intervention programs, ensuring strong execution and data collection
* Drive continuous process improvement and operational excellence across Medical Affairs activities
* Maintain and optimize systems supporting scientific communications, field education, and medical information management
** Drive Real-World Evidence & Scientific Program Execution
*** Coordinate real-world evidence (RWE) initiatives and feasibility studies across healthcare customer sites
* Track program outcomes, intervention effectiveness, quality improvement metrics, and customer adoption data
* Develop evidence-based materials, case studies, and customer success stories highlighting clinical and operational outcomes
* Partner cross-functionally with Medical Affairs, Clinical, Regulatory, and Marketing teams to execute evidence-generation strategies
* Translate clinical insights into compliant, customer-facing tools and educational resources
** Oversee Medical Education & Congress Operations
*** Lead operational planning and execution of global congresses, symposia, and medical education programs
* Ensure educational content, speaker engagement, and scientific communications align with industry regulations and ethical standards
* Oversee congress logistics, budgets, vendor management, timelines, and post-event reporting
* Collaborate with internal stakeholders to align educational initiatives with organizational priorities
** Lead & Develop a High-Performing Team
*** Foster collaboration across global and cross-functional teams
* Operate effectively within a matrixed, global organization
* Promote accountability, innovation, and continuous improvement
** What You Bring as a Medical Affairs Professional
**** Qualifications
* ** Experienced Medical Affairs professional
* Bachelor’s degree in Nursing, Life Sciences, Public Health, Nutrition Science, or related healthcare discipline required
* Master’s degree (MPH, MSN, MS, or equivalent) preferred
* Strong understanding of maternal-infant health, NICU environments, lactation science, or infant nutrition
* Knowledge of healthcare systems, clinical quality improvement frameworks, and medical education environments
* Familiarity with industry compliance standards including Med Tech Europe, Adva Med, and GPP guidelines preferred
* PMP certification or equivalent project management experience is a plus
** Experience
* ** 5+ years of experience in Medical Affairs, Clinical Operations, Healthcare Education, or related healthcare environments
* Prior experience working directly within a Medical Affairs function required
* Experience coordinating:  + Real-world evidence initiatives  + Feasibility studies  + KOL engagement programs  + Medical education initiatives  + Scientific congress operations
* Minimum 2 years of direct people leadership experience
* Proven ability to manage complex cross-functional initiatives in a…