Hybrid Desktop Support Tech | AI Tools & End-User Support
Job in
McHenry, McHenry County, Illinois, 60050, USA
Listed on 2026-07-07
Listing for:
Follettsoftware
Full Time
position Listed on 2026-07-07
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Desktop Support, Technical Support
Job Description & How to Apply Below
Follett Software is seeking a Desktop Support Technician based in McHenry, IL. This hands-on, hybrid role is ideal for someone early in their IT career, focusing on providing support for hardware, software, and user accounts across in-office and remote settings.
The right candidate will possess 2-4 years of IT support experience, a strong customer service ethos, and familiarity with AI-enabled tools. Responsibilities include troubleshooting tech issues, installing and configuring devices, and assisting with SaaS applications.
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