Field Tech

Overview

Nexus Water Group is a leading regulated water and wastewater utility serving more than 1.3 million people across 20 U.S. states and 2 Canadian provinces. Nexus Water Group delivers essential water and wastewater services with a local operations model. Over 1,300 professionals support over 670 water systems and 360 wastewater systems.

• Compensation:
  Hourly Rate $19.65 - $25.85
• Paid Time Off and Holidays:
  Starting at 3 weeks annually and paid company holidays
• Comprehensive Benefits:
  Health, dental, prescription and vision benefits from the first day of the month after start; includes company-provided life insurance and Employee Assistance Program
• 401(k) Program:
  Employer contributions vest at 100% and begin 30 days after start
• Professional Growth:
  Training, certifications, and education allowance
• Employee Resource Groups (ERG):
  Sponsored by the organization

The Nexus Water Group team has an opportunity for a Field Tech I. Responsible for accurate and timely reading and recording of water meters to facilitate customer billing, identifying meter equipment problems, and performing minor meter/system maintenance.

This position will travel between service areas near Mchenry, IL
. Schedule is Monday through Friday. After-hours and weekend on-call support may be required. Availability for shift work and weekend scheduling may be required.

• Maintain accurate and up-to-date records.
• Document customer interaction and field activities in CC&B.
• Act as liaison between customers and customer service for problem/complaint resolution.
• Respond to customer inquiries regarding meter reading schedule, billing, how meters are read, and other customer service matters.
• Provide on-site customer communication.
• Assist with maintaining mechanical, electrical and piping systems for area water/wastewater facilities, collections and distribution systems.
• Frequent, independent travel daily between worksites on company time.
• On-Call in rotation as scheduled; respond to emergency situations as required.

• Perform minor meter maintenance and repair duties
• May walk 5–10 miles per day, reading between 200 and 1,200 meters per day and recording volume used by residential and commercial customers
• Determine consistency of meter readings; report unusual water usage to supervisor
• Inspect meters and connections for defects, damage and unauthorized connections; ensure meters register properly; indicate irregularities on forms for service action
• Turn off service for nonpayment of charges at vacant premises, or turn on for new occupants
• Assist with ordering parts and job costing
• Assist with installation and disconnection of water meters and sewer services
• Perform other related duties as assigned

• Requires at least 2 years of mechanical work experience
• High school Diploma or GED
• Must maintain a valid driver’s license

• Water meter reading experience preferred
• May be in process of obtaining Distribution and/or Collections Systems certificate or first-level plant operating license

• Ability to perform moderate to heavy physical work, including lifting up to 75 lbs, walking 10+ miles daily, climbing and mechanical repair
• Ability to read meters, charts and gauges and maintain records
• Strong written and verbal communication skills
• Ability to review, classify, prioritize and analyze data
• Ability to perform mathematical calculations for chemical dosing and flow rates
• Ability to establish and maintain effective working relationships with the public, co-workers and regulatory agencies
• Familiarity with MS Word, Excel and tablet/mobile devices; ability to learn internal software programs

• Company vehicle provided
• Extreme physical demands, including lifting up to 75 lbs, walking 10+ miles daily, climbing and mechanical repair
• Work in all weather conditions with potential field hazards

We are a proud Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any characteristic or condition protected by law. We are an E-Verify participating employer.

Job Information:
Identification 1517;
Category Operations;
Posting Date 04/13/2026;
Degree Level High School Graduate;
Schedule Full time;
Location 5509 N Highland Dr, McHenry, IL, 60050, US.