Quality Manager

Trillium Flow Technologies, founded on a legacy of premier products and services, provides mission-critical valves, pumps, and aftermarket services for core societal infrastructure that includes water and wastewater, power generation including nuclear power, food and beverage, oil and gas equipment and general industry. Trillium is very customer centric to meet specific needs, provides innovative engineering design with a global footprint that is focused on meeting our customers' original equipment and aftermarket needs.

The Quality Assurance Manager is accountable for leading, interpreting, and executing the business's quality program. This role operates as the site authority on quality, ensuring full compliance with applicable codes, customer requirements, and internal standards, while driving a culture of quality ownership across the organization. Beyond oversight, the Quality Assurance Manager leads from a QA position-setting expectations, making quality-based decisions, and holding the organization accountable for adherence to the Quality Management System (QMS).

This individual ensures that quality is not reactive, but proactively embedded into operations, manufacturing, and supplier performance.

The role oversees the development, application, and continuous improvement of quality assurance and quality control processes for materials and finished products. When manufacturing or customer concerns arise, the Quality Assurance Manager leads root cause analysis, drives corrective actions, and ensures sustainable resolution aligned with continuous improvement objectives.

Key Responsibilities (Including but not limited to)

Quality Leadership & Program Ownership

• Own and lead the site Quality Management System (QMS), ensuring compliance with ASME, ISO, and customer-specific requirements

• Act as the final authority on quality decisions, interpreting codes/standards and directing the organization accordingly

• Drive a culture of proactive quality ownership across operations, engineering, and supply chain

• Ensure quality is integrated into business execution-not treated as a downstream inspection function

• Represent QA leadership in coordination with senior leadership and corporate quality direction

Execution & Operational Oversight

• Review customer purchase orders, specifications, and engineering documentation to define and communicate requirements

• Lead and manage the Material Review Board (MRB), ensuring timely and compliant disposition of nonconforming material

• Establish, implement, and improve inspection, testing, and evaluation methods aligned with regulatory and customer requirements

• Set priorities and direction for Quality Control resources to meet production and customer commitments

• Analyze quality data, returns, and failures-driving root cause analysis and corrective/preventive actions

• Partner cross-functionally with manufacturing, engineering, sales, and supply chain to resolve nonconformances and improve processes

Supplier & External Quality

• Approve supplier quality procedures and certified material test reports to applicable codes (ASME, ANSI, etc.)

• Evaluate and develop suppliers and subcontractors to ensure compliance with company quality requirements

• Support supplier performance improvement and qualification activities

Audits, Compliance & Customer Interface

• Lead and participate in customer and third-party audits, ensuring audit readiness at all times

• Serve as the primary quality interface with customers, confidently interpreting requirements and resolving issues

• Ensure compliance with all company policies, procedures, and EHS requirements

• Represent the Director of QA, as required

Required Qualifications

Education:

Bachelor's Degree in Engineering or technical discipline (or equivalent experience)

Experience:

• Minimum 10 years of Quality Assurance experience in a technical/manufacturing environment

• Minimum 5 years of leadership/management experience

• Strong working knowledge of applicable codes and standards (ASME Sections II & III, SNT-TC-1A, ISO 9001:2015, etc.)

• Deep understanding of manufacturing processes (machining, welding, NDE, materials, and testing)

Preferred…