Onsite Administrative Assistant; Stonebridge

Real Manage Elevated Onsite is a division of Real Manage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of Real Manage and its Cira Connect division. The Real Manage Elevated Onsite professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co‑ops, urban mixed‑use, and large‑scale single‑family developments with complex amenities.

Our focus is on customer service and lifestyle for the residents and the boards we serve—ensuring that the community receives the finest management in the industry.

• Integrity:
  We always do the right thing.
• Respect:
  For our customers, employees, and company, mutual respect is the cornerstone for every Real Manage relationship.
• Selflessness:
  More than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships:
  We are a professional services company; people do business with people they like.
• Always Improving:
  Never satisfied, always learning, and always growing; one is either getting worse or getting better…never staying the same. At Real Manage, we are always getting better.
• Join Real Manage Elevated Onsite's fast‑growing team where energy, teamwork, innovation, and contribution are highly valued.
• Each branch proudly serves a diverse mix of single‑family, townhome, and condominium communities. These community associations are of all sizes, from small communities to large, master‑planned communities.

Real Manage has earned the prestigious Certified™ recognition from Great Place to Work
®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their Real Manage experience.

Stonebridge Ranch is a large‑scale, master‑planned community with a high standard of operational excellence and governance oversight. The Administrative Assistant plays a critical role in supporting executive and operational leadership by ensuring administrative execution, financial workflow accuracy, and governance follow‑through are handled with precision and accountability. This is not a clerical or entry‑level position. The Administrative Assistant is expected to operate with sound judgment, strong organizational discipline, and the ability to anticipate needs in a fast‑paced environment.

The role requires independent execution, proactive follow‑through, and consistent professionalism in support of the Assistant General Manager and General Manager. While the position is primarily administrative and operational in scope, limited front desk coverage is required to ensure continuity of service during scheduled breaks or unexpected absences.

• Manage day‑to‑day administrative operations and communications in a fast‑paced onsite management environment.
• Serve as a professional point of contact for homeowners regarding policies, procedures, and HOA‑related matters; elevate issues to the AGM when appropriate.
• Coordinate Accounts Receivable administrative workflows, including ownership transfers, lease registrations, account updates, and related documentation.
• Coordinate Accounts Payable administrative processes, including invoice intake, electronic filing, vendor onboarding (W‑9s, COIs), and submission for AGM review and approval.
• Process and deposit payments in accordance with established internal financial controls.
• Maintain accurate and organized homeowner files, contact lists, account records, and digital documentation across all management platforms.
• Maintain security binders, governance records, and file retention systems in an organized and audit‑ready condition.
• Ensure the homeowner portal is updated with monthly financials, annual documents, policies, and required communications.
• Plus other work‑related duties as needed

• Prepare and organize materials for monthly Board meetings…