Bilingual Receptionist

** Bilingual Receptionist*
* This Bilingual Receptionist position is a full-time, on-site temporary assignment with a public housing authority that serves a diverse community. The role requires consistent, professional front-desk coverage Monday through Thursday. The Bilingual Receptionist provides the first point of contact for visitors, applicants, residents, vendors, and other stakeholders, both in person and by telephone. The position requires fluent English and Spanish language skills in order to support individuals from diverse backgrounds and to ensure clear communication.

The environment is administrative and service-oriented, requiring a combination of reception, clerical, administrative, and customer service responsibilities.

** Benefits*
* + Varied job activities across reception, customer service, and administrative support functions for a public housing authority.

** What You Will Do?*
* + Answer incoming phone calls in English and Spanish, route calls appropriately, and provide basic information to residents and visitors with clear and accurate communication.

+ Greet walk-in visitors and residents in English and Spanish, determine the purpose of their visit, and direct them to the appropriate staff or department in a professional manner.

+ Perform front-desk administrative and clerical duties, including filing, data entry, document handling, and managing basic office correspondence for the housing authority.

+ Maintain an orderly reception area, monitor visitor sign-in procedures, and follow established front-desk protocols to support building security and organization.

+ Support housing authority staff by scheduling appointments, updating basic records, and assisting with customer service inquiries from individuals with diverse backgrounds.

** Your Skills*
* + Bilingual proficiency in English and Spanish, with the ability to communicate clearly with individuals from diverse cultural and socioeconomic backgrounds.

+ High school diploma or HSD/GED equivalent, with the ability to apply basic administrative skills in a professional office environment.

+ Previous experience in administrative, clerical, customer service, or reception roles, preferably in a public service or similar setting.

+ Strong interpersonal and communication skills, including professional telephone etiquette and the ability to manage face-to-face interactions calmly.

+ Ability to organize tasks, manage time effectively, and follow established procedures while handling multiple inquiries at the reception desk.

** Pay Details:**  $17.00 to $20.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs.  In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

+ The California Fair Chance Act

+ Los Angeles City Fair Chance Ordinance

+ Los Angeles County Fair Chance Ordinance for Employers

+ San Francisco Fair Chance Ordinance

** Massachusetts Candidates Only:
** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.