Student Records Manager

Primary Position Objective

Responsible for overseeing the student records functions and performing administrative analysis of a wide variety of student records, in compliance with government and management directives and data integrity policies. Directly supervises the records clerk and systems administrator.

• Plan, coordinate, and manage the administrative and student records activities of the department. Track and communicate OBS to managers and directors.
• Provide staff training, evaluate staff performance and implement departmental changes as approved by the center director and coordinated with the manager, human resources prior to implementation.
• Assist the Career Development Manager in the preparation of the departmental budget; monitor and control expenditures; review and recommend changes to budget authorizations.
• Assist in the development and implementation of new and revised policies and procedures affecting student records, Center Information System (CIS), data integrity, and Career Development Services System (CDSS) requirements.
• Review and audit all assigned areas regularly for contractual compliance and effectiveness of delivery of service to students. Prepare related reports.
• Control and monitor data operations and make adjustments necessary to ensure daily, weekly, and monthly schedules are met.
• Perform administrative and statistical analysis of a wide variety of student records; review and audit records to ensure that they are being maintained in compliance with DOL requirements.
• Train and provide guidance to records clerk relative to the maintenance and completion of student records; establish work assignments and priorities.
• Ensure timely and accurate submission of student records, daily/weekly reports and other documents to appropriate regional, national and other center offices.
• Maintain accurate and current accountability systems such as status reports, enrollment, allotments, leave records, student pay, profiles and government
• Perform input assignment, enrollment and separation, including transfers and extensions of enrollment of students; answers questions and assists students relative to pay, allowances, leave, class scheduling, attendance, government transportation and records; ensure privacy act compliance in records
• Provide orientation for new staff and students in CIS functions, and accountability
• Supervise records, reports, data control for the center performance standards
• Works towards meeting performance management goals
• Ensure accuracy, completeness, and timeliness of all student records documents
• Holds regular staff meetings at least twice a month, document meetings, and submit documentation to Center Director.
• Follows CDSS plan and Code of Conduct system
• Adheres to required property control policies and
• Maintains good housekeeping in all areas and complies with safety
• Complies with all DOL guidelines, OFCCP regulation, Quality Assurance Plan (QAP) Serrato policies and procedures, Job Corps notices and bulletins, and Center policies and procedures.
• Demonstrates and abides by Serrato Corporation's core values and operating
• Models, mentors, monitors appropriate Career Success
• Helps students become more employable through continuous
• Evaluates personnel under his/her management and makes recommendations regarding disciplinary actions, promotions, and/or merit increases.
• Participation in PRH mandated staff training is Failure to participate may result in disciplinary actions up to and including termination.
• Perform other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

• Proficiency with advanced Microsoft Office applications including Word, Power Point, Outlook, and Excel.
• Computer Literacy with basic computer functions, email, internet, and basic programs such as Adobe Acrobat.
• High level of organizational and accurate record maintenance skills.
• Strong Analytical skills and attention to detail to verify information and ensure accurate storage and retrieval of records.
• High level of leadership and management skills.

Three years' experience in administrative support, data entry, records management, or related experience. One- year supervisory experience.

Bachelor's Degree in related field preferred.

• Valid State Driver's License

• Paid Short Term / Long Term Disability and Basic Life Insurance.
• Health care insurance available (medical, dental, vision, critical illness, accident, HSA, and FSA)
• Paid Holidays
• Paid Time Off
• 401(k) retirement plan with company match
• Tuition Reimbursement
• Employee Assistance Counseling Service Programs Available

• Serrato Corporation is an Equal Opportunity Employer
• Serrato Corporation conducts background checks and drug screens.