More jobs:
Strategic Customer Success Advocate
Job in
McKinney, Collin County, Texas, 75069, USA
Listed on 2026-06-05
Listing for:
Athena by Versaterm
Full Time
position Listed on 2026-06-05
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Bilingual
Job Description & How to Apply Below
Athena by Versaterm is seeking a Customer Success Advocate I in McKinney, Texas. This role involves managing customer relationships, ensuring satisfaction and retention, and facilitating training on product capabilities. The ideal candidate will have 3–5 years of experience in customer success, particularly in SaaS or public safety.
Responsibilities include serving as the main contact for enterprise accounts, driving strategic conversations, and continuously educating customers to enhance their experience. A Bachelor’s degree and strong communication skills are essential.
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