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Contact Center Specialist - Cardio
Job in
McKinney, Collin County, Texas, 75069, USA
Listed on 2026-06-18
Listing for:
Baylor University Medical Center
Full Time
position Listed on 2026-06-18
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
Job Description & How to Apply Below
Responds to, and resolve routine inquiries, complaints and concerns through inbound phone calls, emails and electronic requests.;
Ensures a positive and exemplary experience with all customers by focusing on customer satisfaction and resolution.;
Provides accurate, valid, and complete information to customers using the right methods and tools.;
Identifies emergent health situations based on caller information. Coordinates immediate triage.;
Schedules, prepares, and communicates appointment details and financial information.
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