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Healthcare Concierge & Patient Engagement Specialist
Job in
McKinney, Collin County, Texas, 75069, USA
Listed on 2026-07-27
Listing for:
Guidehealth
Full Time
position Listed on 2026-07-27
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Guidehealth in the United States is seeking a Customer Guide Engagement Specialist to be the voice of the company for members, patients and providers. You will handle inbound and outbound outreach, enrollment invitations, and clinical quality calls with empathy and professionalism.
The role focuses on educating customers about plan benefits, helping them navigate care programs, and resolving issues while maintaining privacy and security standards.
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