PCC - General Offices

Patient Care Coordinator

We are looking for a Patient Care Coordinator to join the team!

The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales.

Greet and welcome patients in a timely, professional and engaging manner

Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff

Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options

Contact patients to follow up on visits and to build lasting patient relations ships

Ensure compliance with health, privacy, and safety regulations

Travel as needed for training and to perform job functions

Healthcare Benefits (Medical, Dental, Vision)

Paid time Off

401(k)

Employee Assistance Program

Minimum of high school diploma or equivalent required

At least 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting

Experience with dental practice management software such as Denticon/Dentrix preferred

Excellent communication skills to interact with patients, office staff, and third party stakeholders

Attention to detail in maintaining patient records and managing financial transactions

Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.