Medical Assistant, Part-Time

Fenway Community Health is seeking a Medical Assistant, Part-Time. Our nursing staff are the heart and soul of Fenway Health. Every day, they work tirelessly to ensure that our patients receive compassionate, high-quality care. We are looking for Medical Assistants to join our team at our outpatient community health center. As a Medical Assistant, you will provide direct patient care, support for medical providers, and administrative support for other clinic functions to ensure our patients receive the highest quality care.

• Provides direct patient care, using clinical and office procedures as appropriate for a Medical Assistant in an outpatient clinic.
• Organizes and prepares patient visits including patient summary sheets, labels, and huddle sheets for daily clinic.
• Prepares exam rooms for the patient encounter; restocks, and cleans as necessary.
• Calls patients from the lobby into the exam room using two patient identifiers and using proper pronouns.
• Obtains chief complaint, vital signs, allergies, surveys, screenings, and consent forms from patient.
• Prepares office visit note and documents vital signs in CPS.
• Assists with patient care under the direction of the medical provider, RN or LPN.
• Assists with care coordination for individual patients and panels of patients under the direction of the provider, RN or LPN via phone call, email and/or letters.
• Administers all CLIA waived lab tests and medical tests (e.g., EKG, Spirometry, UA, HCG, rapid HIV, PPD administration) and procedures (e.g., ear lavage) as per protocol and medical provider orders.
• Assists with the collection and transport of lab samples.
• Demonstrates competency in mailings, sorting of mail, filing, faxing, e-faxing and other duties to support administrative office needs.
• Participates in Patient-Centered Medical Home (PCMH) by reviewing patient charts for health screenings due.
• Understands and maintains standard precautions in all clinical activities, uses PPE appropriately.
• Chaperones patients as needed during physical/pelvic exams.
• Coordinates in-clinic services between client services, the lab, providers, MAs, and nurses to assist with timely and smooth patient flow.
• Demonstrates teamwork and works to build cohesive, professional relationships with all Fenway Health employees and patients.
• Performs phlebotomy if deemed competent.
• Administers vaccines if eligible by states guidelines.
• Provides clinical support for walk-in patients.
• Assists in emergencies as trained, calls for outside help or transport as directed.

• Minimum of a High School Diploma/GED.
• Proficiency in written and spoken English.
• Successful completion of a Medical Assistant or EMT Program.
• Current CPR Certification.
• Ability to work as a team member.
• Demonstrates a professional appearance, demeanor, and deportment as befitting a health care professional in an ambulatory care setting.
• Understands and is familiar with basic medical terminology.
• Ability to work harmoniously and effectively with colleagues, patients, clients and vendors across the spectrum of diversity, including but not limited to race, ethnicity, color, gender identity, sexual orientation, age, socio-economic status, national origin and immigrant status, religious or spiritual identity, disability, veteran status, and/or limited English proficiency.
• Willingness to contribute towards Fenway’s efforts in becoming an anti-racist organization and promoting a culture dedicated to ongoing development in service of humility, equity, diversity, inclusion, and belonging, where differences are acknowledged and valued.

• CMA or RMA.
• Experience working with an ethnically, culturally, racially and gender diverse staff and patients.

• Physical work environment generally is that typical for an office in terms of lighting, temperature, and structure.
• Ability to work in a busy community health center. Long hours (up to 12 hours) are sometimes required.
• Work may involve exposure to loud noise, strong odors, and emotionally labile individuals.
• Typically moderate physical activity requiring handling average-weight objects up to 15-20 pounds, assisting with…