Bilingual Customer Service Representative

Bilingual Customer Service Representative

4+ month contract

McKinney, TX (Onsite)

We are seeking a motivated and enthusiastic HR Coordinator to join our HR team. This position offers a unique opportunity to gain hands‑on experience in all functional areas of human resources, including recruitment, onboarding, employee relations, payroll, and training. The ideal candidate will be service‑minded, detail‑oriented, proactive, and eager to learn about the HR field.

The HR Coordinator plays a vital role in supporting the Human Resources department by facilitating various HR functions and initiatives. This position involves assisting with the recruitment process, coordinating onboarding and training programs, maintaining employee records, and ensuring compliance with labor regulations. The HR Coordinator serves as a point of contact for employees regarding HR‑related inquiries and supports the development of HR policies and procedures.

Strong organizational skills, attention to detail, time management, and excellent communication abilities are essential for success in this role. The HR Coordinator collaborates closely with HR management and other departments to foster a positive workplace culture and support employee engagement and retention.

• Assist in the recruitment process by providing Workday support to managers.
• Manage background and drug screen processing to ensure candidates move through the recruiting process in a timely manner.

• Facilitate the onboarding process for new hires, including auditing new hire paperwork and conducting orientation and onboarding calls.
• Ensure a smooth transition for new employees by providing necessary resources and information about company policies and culture.

• Serve as a point of contact for employee inquiries regarding HR policies, benefits, and other workplace matters.
• Assist and engage in employee engagement activities and initiatives that promote a positive workplace culture.

• Support the HR team with administrative tasks, including maintaining employee records, entering data into HR systems, compliance, and preparing reports.
• Assist in preparing and distributing internal communications regarding HR policies and updates.

• Help coordinate LMS training programs and employee development initiatives.
• Provide LMS support to employees and managers.

• Answer basic payroll questions related to time and absence, including payment elections and other pay processes.
• Help respond to employee inquiries regarding benefits enrollment and program details.

• Participate in various HR projects and initiatives, providing support across all functional areas as needed.
• Stay current with HR best practices and contribute ideas to enhance HR processes.

• Associate’s degree in Human Resources, Business Administration, or equivalent work experience in business or customer relations.
• Bilingual Spanish speaking (preferred).
• Strong interest in pursuing a career in human resources.
• Excellent organizational and multitasking skills with a keen eye for detail.
• Strong verbal and written communication skills.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to maintain confidentiality and handle sensitive information.
• Ability to work Monday – Friday between 7am – 7pm CST.
• Workday experience is a plus!

$14.00

$20.00

• Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
• Health Savings Account (HSA) (for employees working 20+ hours per week)
• Life & Disability Insurance (for employees working 20+ hours per week)
• Met Life Voluntary Benefits
• Employee Assistance Program (EAP)
• 401K Retirement Savings Plan
• Direct Deposit & weekly epayroll
• Referral Bonus Programs
• Certification and training opportunities

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.