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IT Service Desk Lead: Incident & Support
Job in
McKinney, Collin County, Texas, 75069, USA
Listed on 2026-04-29
Listing for:
CALIBRE
Full Time
position Listed on 2026-04-29
Job specializations:
-
IT/Tech
Technical Support, IT Support, HelpDesk/Support
Job Description & How to Apply Below
Your role includes troubleshooting issues, ensuring customer satisfaction, and collaborating with cross-functional teams to resolve escalated requests. Candidates should have a Bachelor’s degree in computer science or a related field, alongside 3+ years of relevant experience and strong communication skills to bridge technical knowledge with customer needs.
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