Linux Engineer

Responsibilities

• Serve as an escalation point for advanced Linux server issues from systems engineers and team leads
• Communicate directly with clients to understand technical needs and provide recommendations
• Troubleshoot issues efficiently and perform detailed root cause analysis
• Manage and resolve cases through a ticketing system, providing timely and high-quality updates
• Document all work performed, including procedures and troubleshooting steps
• Train and mentor support staff on client systems and recurring issues
• Collaborate openly with team members to ensure knowledge sharing and continuous improvement

• 3–5+ years of hands-on Linux server administration experience
• Strong knowledge of Linux package and patch management
• Strong understanding of Linux file system technologies, including:
• Strong experience with:
• OS performance tuning
• rsync
• Diagnosing hardware issues using OS-level tools
• Shell scripting experience

• 2–4+ years of storage and networking experience from a Linux/UNIX perspective
• Ability to troubleshoot:
• SAN issues
• iSCSI
• General networking problems

• 1–3+ years working with centralized authentication services (Power Broker preferred)
• 1–3+ years of container experience (Docker required)
• 1–3+ years using automation/configuration management tools (Puppet and/or Ansible preferred)
• 2–3+ years of VMware ESXi experience preferred

Candidates who lack experience in some of the preferred technologies are expected to learn quickly and apply new skills to client environments.

• Participation in an on-call rotation is required
• Flexibility to work extended hours or weekends as needed for deployments, upgrades, or critical projects

We are seeking a highly motivated Linux Engineer who is a strong self-starter and capable of owning end-to-end issues with minimal supervision. This role requires deep hands-on Linux server experience, comfort handling complex escalations, and the ability to perform thorough root cause analysis with clear recommendations.

The Linux Engineer will work as part of a collaborative team, supporting and mentoring others to improve long-term issue resolution. This position includes participation in on-call rotation and requires flexibility to support client implementations, system upgrades, and critical projects, which may occasionally involve extended hours or weekend work.