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Night Shift IT Service Desk Analyst - Customer Support

Job in McKinney, Collin County, Texas, 75069, USA
Listing for: Netrio
Full Time position
Listed on 2026-05-15
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 50000 - 70000 USD Yearly USD 50000.00 70000.00 YEAR
Job Description & How to Apply Below
Netrio in McKinney, Texas, is seeking a dedicated Service Desk Analyst to provide technical support and enhance customer satisfaction. Key responsibilities include managing service requests, collaborating with team members, and documenting issues. Candidates should have 3-5 years of IT Support experience, strong communication skills, and the ability to thrive in a fast-paced environment. A technical degree is required. Netrio is a leading MSP offering a range of IT solutions across North America.
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