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Service Desk Analyst - Fast-Paced IT Support

Job in McKinney, Collin County, Texas, 75069, USA
Listing for: Netrio
Full Time position
Listed on 2026-05-19
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 45000 - 65000 USD Yearly USD 45000.00 65000.00 YEAR
Job Description & How to Apply Below
Position: Service Desk Analyst I - Fast-Paced IT Support
Netrio in McKinney, Texas, is seeking a Service Desk Analyst to manage technical service requests ensuring high customer satisfaction. Responsibilities include answering calls, documenting service requests, and collaborating with team members for issue resolution. The ideal candidate should have an associated degree or equivalent experience, with 3-5 years in IT support, networking basics, and strong communication skills. This position is essential in delivering IT solutions across various sectors and offers the opportunity to work in a dynamic environment.
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