Strategic Customer Solution Architect

Techment Technology is looking for a strategic enterprise technology leader who can partner with CXOs and enterprise stakeholders to drive customer confidence, AI/Data modernization advisory, delivery governance, and long-term account growth across strategic US engagements.

This role combines enterprise consulting, customer advisory, strategic architecture, and transformation governance ownership rather than traditional implementation-focused solution architecture responsibilities.

The ideal candidate should possess strong expertise in enterprise modernization, Azure ecosystem, AI/Data platforms, integration architecture, and transformation strategy while being equally effective in executive stakeholder engagement, escalation management, and consultative customer leadership.

• Lead end-to-end modernization of the enterprise client application while managing BAU delivery.
• Act as a bridge between business stakeholders and engineering teams.
• Provide both technical architecture leadership and project governance.

• Act as a trusted technology advisor for enterprise customers.
• Build executive-level customer relationships and drive long-term customer confidence.
• Lead strategic discussions around modernization, transformation, scalability, and innovation.
• Understand customer business priorities, operational challenges, and growth objectives.
• Participate in executive reviews, customer governance discussions, and strategic planning meetings.
• Architect enterprise modernization and AI-driven transformation solutions aligned with business outcomes.
• Provide strategic advisory around Azure governance, enterprise data platforms, APIs/integration architecture, cloud migration, and AI enablement.
• Create transformation roadmaps, modernization strategies, and scalable enterprise architecture recommendations.
• Evaluate enterprise environments for optimization, scalability, governance, and risk reduction.

• Ensure strong alignment between customer expectations and delivery execution.
• Participate in escalation management, execution governance, and delivery feasibility discussions.
• Identify execution risks, dependencies, and transformation blockers proactively.
• Coordinate effectively across onsite, offshore, delivery, and leadership teams.
• Support a smooth transition from solutioning to execution and customer adoption.

• Identify opportunities for strategic account expansion and value creation.
• Support cross-functional collaboration with Sales, Delivery, Pre-Sales, and Leadership teams.
• Contribute towards customer retention, account stability, and long-term engagement growth.
• Drive consultative engagement rather than transactional relationship management.

• Support RFP responses, effort estimations, and solution positioning.
• Create customer-facing proposals, technical presentations, and innovation recommendations.
• Support Marketing and Sales teams with solution collateral, whitepapers, and capability presentations.

The individual will be accountable for:

• Build and maintain executive stakeholder confidence, strategic customer trust, and long-term relationship ownership across enterprise accounts.
• Driving customer confidence during delivery and transformation initiatives.
• Executive stakeholder alignment and escalation management.
• Ensuring delivery governance alignment with customer commitments.
• Influencing strategic customer decisions through consultative leadership.
• Supporting long-term account growth and relationship stability.
• Leadership during critical customer escalations and transformation governance discussions.
• Ensuring alignment between customer business objectives and technology execution strategy.

• 10+ years of experience in Enterprise Solution Architecture, Strategic Consulting, Technical Advisory, or Customer-facing Architecture roles.
• Strong expertise in:
  • Azure Cloud Governance
  • Enterprise Modernization Strategy
  • Data Platforms & AI Enablement
  • APIs & Integration Architecture
  • Migration & Transformation Planning
• Experience managing enterprise customers and…