Support Services Asset Management Supervisor

Public Works Asset Management Supervisor

Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. Proudly recognized on the Top Workplaces USA list by USA TODAY, our team is dedicated to making McKinney one of the best places to work, live, and raise a family.

That's why we exist. Join us and start making a difference today.

City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-inspired values – Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization (HPO).

This position leads and oversees the Public Works Asset Management Program by supervising technical staff, administering the Cityworks Enterprise Asset Management System, and ensuring the integrity, reliability, and effective use of asset data across Public Works operations. This position provides leadership for asset management initiatives, GIS integration, data governance, system administration, and business process improvements while supporting operational divisions through performance reporting, training, project management, and collaboration.

The Asset Management Supervisor establishes standards, develops policies and procedures, promotes continuous improvement, and leverages emerging technologies to improve operational efficiency, enhances data-driven decision-making, and strengthen long-term asset management practices.

Essential duties and responsibilities:

• Provides leadership and supervision to the Asset Management team by assigning work, establishing priorities, managing schedules, evaluating performance, and supporting employee recruitment, hiring, training, coaching, and professional development, and participating in employee disciplinary actions.
• Conducts timely and constructive performance evaluations while fostering a collaborative, inclusive, and high-performing team environment focused on accountability and continuous improvement.
• Coordinates and supports budget planning and funding requests that enhance the management and maintenance of Public Works assets.
• Communicates complex asset management concepts in a clear and effective manner to technical and non-technical audiences. Collaborate with departments to support operational goals, improve business processes, and promote effective asset management practices.
• Administers and oversees the Cityworks Enterprise Asset Management System across Public Works divisions, ensuring system reliability, data integrity, security, and efficient day-to-day operations.
• Provides advanced technical support for complex database, GIS, and enterprise system issues by troubleshooting, diagnosing, and resolving problems while supporting Asset Management Analysts and end users.
• Supervises the development, implementation, and maintenance of data management standards, policies, and QA/QC procedures to ensure the accuracy, consistency, and reliability of asset information across Cityworks, GIS, Power BI, the HUB site, and other integrated systems.
• Develops, implements, and maintains standard operating procedures (SOPs), workflows, and technical documentation to improve operational consistency and efficiency.
• Coordinates with the GIS division within the Information Technology Department to ensure Public Works GIS initiatives align with organizational governance, standards, and established guidelines.
• Plans, coordinates, and delivers training programs that equip staff with the knowledge and skills needed to effectively utilize Cityworks, GIS, Power BI, and related technologies.
• Identifies opportunities for process improvements, implements best practices, and evaluates emerging technologies to enhance operational…