Junior Adoption Architect

• Participate in the 10-month FASTER Program, a comprehensive onboarding and development program
• Participate in structured training and attain industry-recognized certifications
• Build hands-on skills spanning Cloud, Automation, and AI solutions
• Present standard technical content and support workshops
• Co-facilitate customer discussions alongside experienced team members to gather actionable technical insights
• Shadow senior architects to learn how technical engagements are run and documented
• Advance product adoption and drive product consumption
• Develop practical understanding of enterprise solution architecture, account planning tools, and Red Hat Open Practices
• Identify technical blockers and deliver customer value
• Participate in customer engagements and architecture reviews
• Partner with account teams to eliminate technical and organizational blockers, educate customers, and prove platform value
• Build support networks with peers, manager, mentor, and other Red Hat associates
• Focus on personal and professional development while growing a career at Red Hat

• Passion and curiosity for open source technology and desire to build a career within the Tech industry and expertise in emerging technologies
• Strong technical skills in computer science, IT, AI, or related fields gained through university programs, upskilling bootcamps, certificate programs, military experience, etc.
• Demonstrated experience applying technical, analytical, and problem-solving skills in an Enterprise IT-related project
• Motivation to engage in self-directed learning on new technologies
• Experience with Red Hat products and/or related Open Source technologies preferred
• Exposure to scripting languages such as Python or Bash is a plus
• Exposure to programming languages such as Java or Go is a plus
• Desire to be customer-focused, understand customer needs, and assist them in achieving their goals
• Ability to travel to customer sites and work both in-person at a Red Hat office as well as remotely
• Effective written and verbal communication and presentation skills
• Ability to work independently and collaboratively with internal teams and external customers
• Full professional proficiency in written and spoken English
• Ability to work without a need for current or future visa sponsorship
• No explicit minimum years of experience stated

Demonstrates strong technical skills in Cloud, Automation, and AI solutions, with a focus on customer engagement and enterprise solution architecture. Proficient in self-directed learning and applying analytical problem-solving skills in IT-related projects.

• Cloud Solutions
• Automation
• AI Solutions
• Red Hat Products
• Python Scripting

• Computer Science
• IT
• Analytical Skills
• Problem-Solving Skills
• Enterprise IT
• Java Programming
• Go Programming
• Bash Scripting
• Technical Documentation
• Account Planning Tools

• Effective Communication
• Presentation Skills
• Customer-Focused
• Collaborative Work
• Self-Directed Learning

• Industry-Recognized Certifications

• Open Source Technology
• Technical Insights
• Product Adoption
• Technical Blockers
• Enterprise Solution Architecture

• Red Hat Open Practices
• Customer Engagement Tools
• Technical Support Networks