Senior Manager, Operations Training

Overview

Simpson Strong-Tie is a leader in engineered structural connectors, software, and solutions for the building industry. We maintain a reputation as a trusted manufacturer, partner, and corporate citizen committed to our customers and employees. Our founder, Barc Simpson, established the 9 Principles of Business that guide our company culture and inspire our workforce since 1956. Our team is dedicated to providing solutions that help people design and build safer, stronger structures.

• Define and execute the Operations Training strategy and roadmap aligned with manufacturing and business priorities.
• Partner with operations and branch leadership to conduct training needs assessments, identify critical capability gaps, and translate business requirements into clear training objectives, outcomes, and measures of success.
• Establish governance, standards, and scalable models across manufacturing sites to drive consistency, leverage best practices, and support branch execution.
• Design and scale production onboarding processes and programs to ensure a high‑quality employee experience and accelerate time‑to‑productivity.
• Build and implement an enterprise OJT framework, including training progression models, certification requirements, and evaluation standards.
• Develop and manage enterprise skill architecture, role‑based skill matrices, proficiency levels, and certification requirements.
• Oversee the development and maintenance of curriculum for technical, operational, and safety training programs.
• Define trainer qualification standards, certification processes, and ongoing evaluation criteria.
• Establish governance and quality assurance processes to ensure consistency and effectiveness of training delivery across branches.
• Create a community of practice to enable knowledge sharing and continuous improvement.
• Partner with branch leadership and training teams to reinforce operations training content, programs, and initiatives.
• Lead planning, execution, and management of operations training initiatives, ensuring high‑quality design and delivery.
• Develop a measurement strategy to evaluate training effectiveness and business outcomes such as time‑to‑proficiency, safety, quality, and productivity.

• Education:
  
  Bachelor’s degree required.
• Minimum 8+ years of progressive experience in manufacturing or operations training.
• Experience leading enterprise or multi‑site training initiatives with standardization across plants, branches, or regions.
• Proven ability to design and implement OJT systems, skill matrices, certification frameworks, and operator development programs.
• Success working in a matrixed organization, influencing stakeholders and driving results without direct reporting relationships.
• Experience partnering closely with operations and manufacturing leadership to align training with business priorities.
• Track record of building and scaling training programs tied to operational KPIs such as safety, quality, productivity, and time‑to‑proficiency.
• Experience leveraging data, metrics, and reporting to evaluate training effectiveness and drive continuous improvement.
• Proficiency with learning management systems (LMS) and learning technology to achieve desired learning outcomes.
• Strategic thinker with strong execution focus; ability to balance long‑term vision with immediate operational needs.
• Strong influencing and stakeholder management skills within a matrixed reporting structure.
• Deep understanding of manufacturing workflows, production environments, and plant operations.
• Strong coaching capability with success in developing training resources and elevating training effectiveness.
• Expertise in adult learning principles and instructional design for technical and operational audiences.
• Data‑driven mindset and operational rigor with focus on standardization, scalability, and continuous improvement.
• Ability to balance enterprise governance and standards with branch‐level flexibility.

• Frequently required to sit, talk, and hear; occasionally walk and stand.
• May occasionally push or lift up to 25 lbs.
• Professional office environment with standard…