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Director of Live Lead Transfer & Call Center Ops
Job in
McKinney, Collin County, Texas, 75069, USA
Listed on 2026-08-02
Listing for:
Jobtailor
Full Time
position Listed on 2026-08-02
Job specializations:
-
Management
Change Management
Job Description & How to Apply Below
Jobtailor in McKinney, TX seeks an experienced Call Center Director to lead live lead transfer operations, optimize performance metrics, and partner with vendors and sales leadership to ensure high-quality, compliant lead transfers.
The role requires a strong track record of driving improvements in lead conversion, agent productivity, and cost per transfer, with the ability to manage a multi‑tiered team and align initiatives with corporate goals.
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