Clothing Donation Attendant

This is a full-time, non-exempt position. Compensation is commensurate with experience and aligned with the organization’s salary structure and budget.

The Clothing Donation Attendant plays a key frontline role in supporting the mission of The Samaritan Inn by carefully evaluating, sorting, and merchandising donations of clothing as directed by store management. This position ensures quality control, safe handling, and effective placement of clothes to the sales floor while providing excellent service to clientele, when applicable. Working as part of a dynamic team, the Clothing Donation Attendant may also provide customer experience support when called upon by store management.

• Sort clothing donations into appropriate categories (sellable or salvage) and sub-categories (women’s, men’s, children, accessories).
• Merchandise quality donations (sellable) to sales floor and dispose of damaged or unsellable goods (salvage) appropriately.
• Ensure efficient processing of clothing directly to the sales floor, including organization, tagging, displaying, rotating, and disposing of items per store standards.
• Monitor clothing inventory and supply levels, managing stock to support sales goals and customer satisfaction.
• Maintain cleanliness and organization of backroom workspace areas; report any unsafe conditions.
• Follow all safety regulations and procedures.
• Provide courteous, professional customer service when merchandising on the sales floor.
• Attend team meetings and perform other duties as assigned.

• Basic communication, reasoning, and math skills.
• 1-3 years of experience working with clothing in a retail or warehouse setting.

• High school diploma or GED.
• Experience with donation sorting, warehouse, retail, or customer service work.
• Familiarity with clothes handling or logistics in a nonprofit or resale environment.

• Strong work ethic and reliability.
• Excellent communication and customer service skills.
• Ability to work independently and collaboratively as part of a team.
• Flexible, with the ability to adapt to changing schedules and needs.
• Attention to detail and safety conscious.
• Problem-solving and time management skills.

• Requires ability to stand for 6-8 hours per day with frequent walking, bending, squatting, pulling and pushing.
• Required to carry items up to 50 pounds for distances up to 25 feet.

The Samaritan Inn provides a comprehensive benefits package including health insurance, retirement contributions, and paid time off.

• Active, physical role requiring regular standing (6–8 hours), walking, bending, squatting, pushing, and pulling.
• Frequent lifting and carrying up to 50 lbs. for distances up to 25 feet with or without reasonable accommodation, as needed.
• Ability to work outdoors in varying weather conditions, as needed, to transport donations indoors for sorting.
• Weekend and occasional holiday work, depending on donation and delivery schedules.

Disclaimer and Equal Opportunity Statement:
The Samaritan Inn has made every effort to accurately and thoroughly describe this position. However, The Samaritan Inn reserves the right to modify, add, or remove duties at its sole discretion, at any time, with or without prior notice. This job description does not imply that these are the only duties – essential or otherwise – to be performed by the employee in this role.

It is not an employment contract, implied or otherwise, and employment remains “at will”. Job requirements and responsibilities are subject to change to reasonably accommodate qualified individuals with disabilities.

The Samaritan Inn is an Equal Opportunity Employer that values diversity of thought and experience. We do not discriminate based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age disability, genetic information, veteran status, or any other characteristic protected by applicable law.

We are committed to providing reasonable accommodations to individuals with disabilities in the application and employment process. If you require assistance or accommodation due to a disability, please contact HR.

All offers of employment at The Samaritan Inn are contingent upon the successful completion of a background check and reference checks.